Liked: Service in hotel was very good; all the staff were very helpful.
Disliked: The heating in our room wasn't working. But when we informed the staff they quickly sorted it for us.

Pleasant

Liked: Staffs are nice and helpful. The rooms are clean and tidy.
Disliked: The room was clean and tidy but it was warm as a sauna. I think it is because a side is just 3 large glaze with a very very tiny window and the sun could warm the glaze as much as it could and the warmness stays in the room for all the night, it might be cold in the winter but in summer it is not acceptable at all, one of the worst experience that I had, my dog was dying, there's no AC there and they provided us 2 fans, but it did not work. I couldn't sleep well. The restaurant is not good at all, it looks like nice but it is fake nice, the food is not high quality at all.

Good

Liked: Handy locationEasy entryDecent price
Disliked: Wet roomWindow sills falling off

Good

great for the purpose of...

Liked: location and size of room
Disliked: no air conditioning

Friendly staff, stuffy room

Liked: Staff were super friendly. Really welcoming and chatted away. The highlight of the stay was the excellent customer service they provided. They could however have told us about the room being so warm with no aircon, not leaving it for us to find out when we came back down from our room in the lift to find a notice blu-taced to the Inside explaining the issue
Disliked: The room was too hot. No air con and we weren't told about the issue of the room being super warm and no air circulation even with the window open. We had a fan but we had to have it on most of the night to be comfortable enough to sleep

will definitely stay again, welcoming...

Liked: location is great, second time staying here
Disliked: not much I didn?t like- shower was not the best

Good

Very poor

Passable