Liked: Service in hotel was very good; all the staff were very helpful.
Disliked: The heating in our room wasn't working. But when we informed the staff they quickly sorted it for us.

Bad

Liked: Location
Disliked: Bed was bad, no air condition, no hot water in shower, water force was weak

Pleasant

Liked: The loacation was very good.
Disliked: The room wasnt very clean upon arrival, ordered room service for drinks and took nearly 2 hours before they arrived and when they did they were not even what was ordered.

Very good

Location, excellent!

Liked: Location was perfect! We came down for the stadium tour and had a view of the stadium from our hotel room! Staff were lovely and answered any questions we had. Would highly recommend.

Very pleasant and comfortable

Liked: I liked how friendly the staff were and helpful when our train got cancelled it was so easy to book another night , I love how nice and cosy the rooms were also.
Disliked: The breakfast was lovely , could do with a few more options on the selection.

excellent

Liked: excellent location fabulous staff
Disliked: nothing just got there late because trains cancelled to weather

Very poor

great value for money

Liked: excellent customer service and facilities

Book elsewhere and not Sandman

Liked: This was purchased for one of our customers. location was good
Disliked: He had to move to 3 rooms, one had a strong smell of Urine in it, the other a loud buzzing sound. I did call the hotel afterwards but not interested. I wouldn?t recommend, the trip could of cost me a a lot of business.