Exceptional

Disliked: The receptionist who checked us in November 12 was really nice, very accomodating whilst the receptionist (short haired girl) on the desk (November 13) when we checked out around 1pm wasn?t. Didn?t even acknowledge our presence when we got there, was on the phone for 5 minutes. And when she was done, she said in a monotone voice. ?You have the receipt. So you?re good.? Stayed there a couple of times and she?s the first unpleasant receptionist we?ve encountered.

Good

Liked: Location
Disliked: We are 3 people in one room been set up only for twoShort on towel and cups

Poor

our stay was disappointing. A...

Liked: comfortable bed, clean, friendly staff
Disliked: A/C was on when we entered our room, it was freezing. we spent over an hour under the blanket in bed until the room warmed up. The bathroom never did get warm and neither did the water in the bathroom. The sink was plugged. I ran the water for several minutes waiting for it to get warm, but the sink would fill up before that happened. I tried to use the bathtub faucet but it also didn?t get warm. Luckily we were only there for one night and just to sleep.

Good, overall. The desk staff...

Liked: No breakfast at this location
Disliked: When I booked I asked for a room as high up as possible. At check in I was given a lower floor than my relative who had not made a special request. He was on the 'executive' floor (he thinks because of his credit card)... the difference it made was in the bed/bedding and general quality of the room.

good

Disliked: light bulb was broken so room was kinda dark with only one light and two lamps ? front lady just stared us down every time we went out for a smoke and just gave us a dirty look

Good

Disliked: the room had a very strong odor that is very noticible as soon as the door was opened. i had left a shirt on the couchand when i got home, the odor was just as strong on the shirt as it was in the room. i don't know what it could have been.it was nasty.

Bad

Disliked: I went to go get into bed after along drive and I open up the blankets to dog hair, everywhere. The sheets, the pillows, the blanket. the lights in the bedroom didn't even work, when they did turn off I though it would start a fire. the room overall was not clean. i called the desk 6 times with no answer.

Bad