Sandcastle Resort Guest Reviews
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David, Pikeville, visiting 5th Street Beach Stage
I really enjoyed my stay at this Best Western. The staff was great; the food was good and the hotel itself was very clean and lived up to my expectations!
Liked: Restaurant; beach access, The views.
Disliked: The elevators shook a bit going up, but wasn't really a big deal. The parking garage tops out at 6'2" - had to park across the street and walk, which was fine.
Michelle, visiting 5th Street Beach Stage
Liked: Great hotel; very clean; great staff.
Jason, Oldtown, visiting Veterans United Home Loans Amphitheater at Virginia Beach
The room was excellent and extremely clean. There were plenty of fresh clean towels for everyone and the staff was super nice. The view from the balcony was beautiful and it was all well worth the price of the room. The only problem we had was that we were unable to eat breakfast there because the breakfast line was extremely long due to the hotel being filled with cheerleaders there for nationals which also made the pool not an option because of crowding.
Anonymous Fri, 25 July 2025
Very good
Jeff Fri, 25 July 2025
Exceptional
Earlisha Fri, 25 July 2025
Superb
Nickie Fri, 25 July 2025
We asked for a room...
Disliked: People smoking in rooms and on balconies in the rooms on both sides of our room when we were supposed to be in a nonsmoking area.
Alwyn Thu, 24 July 2025
Superb
Liked: It was really nice
Disliked: Better breakfast lol
Anonymous Thu, 24 July 2025
Very good
Cynthia Thu, 24 July 2025
The location is perfect. Our...
Liked: The staff members working in the breakfast area were very nice. The breakfast was truly a let down. It was only bagels, toast, fruit, cereal, muffins, and microwave French toast sticks and microwave egg omelette. We were truly expecting fresh cooked eggs and a breakfast meat and a waffle or pancake machine like we see at other places. Your place is nice, location is fabulous, price is high but reasonable for location-so I think making the breakfast a better would be a big plus.
Disliked: Buy a few of the waffle or pancake machinesFresh cooked eggs and meat would be nice too
Ppwarnick Thu, 24 July 2025
It was okay hve stayed...
Liked: Not what it used to be.
Disliked: The air conditioning quit. We had to move to another room after some bantering.
Chris Thu, 24 July 2025
Exceptional
Brittany Thu, 24 July 2025
Good
Liked: We loved the location and easy access to the beach. Friendly, helpful staff. Convient store on bottom level.
Disliked: Narrow hallways.Very carb heavy breakfast with a monitor.Slow elevators. Trash on ground when looking down from balcony.