Sand Dunes Resort & Suites Guest Reviews
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|5.1 miles from Myrtle Beach centre|
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Anonymous Sat, 9 October 2021
Adam Fri, 8 October 2021
Mary Thu, 7 October 2021
Abdelrahman Wed, 6 October 2021
Good location, but customer service...
Liked: The location was good
Disliked: When I first checked in one of the front desk told me I can go park my car in the parking deck. After going to park it I noticed all the cars had parking passes. I had to go back get a parking pass because he didn?t give me one or cared to even tell me. I drove 4 hours from NC and was with family. That?s not a good way to treat a guest and make them more tired.Then on my last day my checkout time is 11:00AM. Cleaning service was disturbing my sleep at 9:00am trying to rush us when it is not even check out time. Called the front desk and spoke to a manager. He didn?t even apologize. There should be a system that lets cleaning service know when a guest has checked out instead of having them knock on rooms 2 hours before check out.Also front desk and the manager need to do a better job. Not returning to this awful place.
Jeanette Wed, 6 October 2021
Liked: nice hotel met all our needs
Disliked: not your fault but apparently bookings.com did not send you our reservation so when we got there at 2 am, it took an hour to finally get into our room
Chanida Wed, 6 October 2021
Comfortable room, nice beach, convenient...
Liked: Pool was smaller than expected. Beach is nice, not too far to walk from north building. For people who are afraid of height, walk way to room on 10th floor was a bit uncomfortable.
Disliked: Walk way to room was a bit too narrow and the see thru railings was a bit uncomfortable to walk on from higher floor. Elevator did not go all the way down to same level as hotel lobby, making it hard to use trolly to load and unload luggages.
Reshaan Tue, 5 October 2021
Sharonda Tue, 5 October 2021
Iesha Mon, 4 October 2021
Anonymous Mon, 4 October 2021
Liked: The bartender down at the fish restaurant, is amazingggggggg!!!!