Took 15 year old grandson to Zelda Symphony and decided to stay the night in San Jose - room was on the 22nd floor, and service was great. Across from the Symphony venue; excellent restaurant (high priced but worth it); Tech & Art Museum; Christmas in the Park. Great location downtown.

Liked: Beautiful hotel, great room, and location.
Disliked: Pay for internet in room - really?

Liked: Location
Disliked: Minor maintenance issue, toilet seat loose. No room service other than dinner.

Good

I wish someone had told...

Liked: Can?t beat the location- especially if you have to be several places in San Jose. It?s very centrally located. Beds are comfortable, room is the usual.
Disliked: Valet parking is very expensive- try to find self parking. I was extremely disappointed to find out the gym was closed and so was the hot tub. The pool was small and shallow and jammed with screaming kids which meant you couldn?t actually swim but I guess it was a Saturday.

Great location, clean & comfortable

Liked: Great location, clean and comfortable

Exceptional

Everything was great!

Liked: Location was great - we were attending a graduation. Property was lovely and the staff were awesome. Friendly, efficient and the valet team seemed to work non-stop!
Disliked: Although the restaurants may operate very autonomously, we thought the steak restaurant was awesome and Tanq was so-so, in particular in service as a comparison to the rest of the employees at the property.

Liked: Everyone was friendly. Very helpful.
Disliked: The valet personnel was very nice but it just took too long to get vehicle into the hotel and retrieve the car.

Liked: Good location, nice hotel...no surprises.

Exceptional