Took 15 year old grandson to Zelda Symphony and decided to stay the night in San Jose - room was on the 22nd floor, and service was great. Across from the Symphony venue; excellent restaurant (high priced but worth it); Tech & Art Museum; Christmas in the Park. Great location downtown.

Liked: Beautiful hotel, great room, and location.
Disliked: Pay for internet in room - really?

Good

Great location! Everything else terrible.

Liked: Our second room was great and clean. Also the reception found us a room across the hall from our group.
Disliked: We booked connecting rooms months in adavnce and where put on different floors. We asked for a 2pm check in and where told that was fine. And when we arrived at 2pm, we were told they didn't have rooms and it would be after 4-5 before we could check in. The front desk person didn't speak English very well and was hard to understand and he didn't understand what I was asking. Our first room had hair in the shower and trash in the bathroom. Pretty disgusting for a first time stay. There where not enough towels in the room for the amount we had booked on our reservation. The beds we okay, we have stayed at other marriots and this one was a disappointment. Also my credit card was charged muiltple times with incorrect charges and fee that weren't ours. It took over 2 weeks to get my account fixed!

Exceptional

Liked: It was nice and clean

Exceptional

Liked: Nice
Disliked: Nothing

Exceptional

Very good

Liked: Comfortable bed
Disliked: Beer selection at the bar

Liked: A GOOD VALUE. Convenient location for me.
Disliked: The restaurant was closed during my visit.

Good Location

Liked: One mile from the Diridon San Jose train station. Staff were friendly and so helpful. My friends and I had a reunion for the day and I asked and received extra chairs. Room service was quick, friendly and delicious.
Disliked: It was very expensive ? $600 + per night for a room. Very costly.

Exceptional