Took 15 year old grandson to Zelda Symphony and decided to stay the night in San Jose - room was on the 22nd floor, and service was great. Across from the Symphony venue; excellent restaurant (high priced but worth it); Tech & Art Museum; Christmas in the Park. Great location downtown.

Liked: Beautiful hotel, great room, and location.
Disliked: Pay for internet in room - really?

Exceptional

Exceptional

Liked: The rate!

Excellent stay. My niece and...

Liked: I came for heroes and villains fan fest and love that it is right next door and that I can valet my car so no worry about parking.

Disappointing

Disliked: Our room was not available when we arrived so they down graded our room at the same rate. Our car was not ready even after putting in a request 20 min earlier. We found dirty socks under our bed, proving that our room was not properly cleaned. I was disappointed with this location.

Good location

Liked: The location of the hotel is great. Right next to the convention center and downtown. Close to a lot of places to eat.
Disliked: There were plates right outside of our room when we got there and did not get picked up our entire stay. Instead the dishes got moved from our door to a corner by the stairs. Our last morning, the entire hallway smelled like marijuana, which got inside our room too. The carpet in our room was also full of stains.

Comfortable & cozy!!

Liked: Cool I could log into Netflix!

Exceptional

Exceptional

Good

Liked: Comfort location everything.
Disliked: Workers picketing outside the hotel.