Took 15 year old grandson to Zelda Symphony and decided to stay the night in San Jose - room was on the 22nd floor, and service was great. Across from the Symphony venue; excellent restaurant (high priced but worth it); Tech & Art Museum; Christmas in the Park. Great location downtown.

Liked: Beautiful hotel, great room, and location.
Disliked: Pay for internet in room - really?

Liked: Location
Disliked: Every service was charged separately, and the room was small

Liked: The cleanliness of both the hotel & our room was outstanding! Sad that our stay was only one night!
Disliked: The only complaint I have was the location for getting into the self parking.

Liked: Good location and close enough to walk to SAP Center. Large clean rooms with Starbucks onsite.
Disliked: $20 self parking or $40 valet. No free wifi.

Liked: The bed was really comfortable and the staff is friendly

Liked: Hotel was gorgeous, spotless, perfect location for my needs. Staff was extremely helpful and professional.

Excellent Hotel well situated.

Liked: Pool and jacuzzi + view we were on 25th floor.Staff mega helpful.
Disliked: Parking concierge only and expensive.

Good

Liked: Beds were very comfy room was very clean . The hosstes at the restaurant was very nice.i came down to the restaurant with my son for breakfast and decided to take our food back to our room she took our order and our food came out pretty fast.
Disliked: I did not like the fact that there was no parking available. So if you rent a car to get around be prepare to pay $$$ for parking. I thought it was pretty expensive .and everytime you need to go outyou have to text the valet guy 15 minutes before you go anywhere so they can bring your car to you which I though it was a bit annoying and inconvenient.

Great place to stay

Liked: Great location
Disliked: Have a better parking situation. Don't charge $39 a day for parking.

Exceptional