Front desk receptionist, Ana, was very friendly - made us feel very welcome. Bell staff was very attentive. We were only there for one night but overall it was a great experience.

Liked: Great staff; helpful and friendly; beautiful rooms; clean.
Disliked: A bit overpriced but then again, it is San Diego.

Liked: Loved the pool.
Disliked: Didn't love the bathroom. Needs updates to be considered 4 star. Exhaust fan, better bath, etc.

Liked: Little things like the strawberry lemonade & fruit lunch available in the courtyard, pool being open till 11pm, computer and printer available & free.
Disliked: $18 a day parking, found a baseball in my room, 11am checkout.

Staff at check-in made me feel as if my children and I were not good enough to stay at the establishment. It was disappointing since I have been active duty for 19 plus years.

Liked: The infused water was excellent.
Disliked: For the cost we should have at least had a free breakfast included.

Liked: location and cleanliness

Liked: Close to the locations we visited, San Diego State University and Mission Bay. Concierge Lounge staff were great!! And the fruit infused waters were a nice touch.

Disliked: I checked in on August 11 and the hotel had billed me for a restaurant charge on August 10 and the lady that helped me told me that we had the same last name. I told her I checked in on the 11th and she had me wait to look for the charge that was made10th

Liked: It was very nice clean and great staff
Disliked: I needed a room with two beds and when I booked it said I could pick either when I got there I only had a king bed. The hotel was accommodating and got me a pull out couch and roll away bed.

Liked: Nice pool area, refreshing spa water in lobby and pool area
Disliked: only double and king beds... no full or queen. 2 people cannot sleep in a double bed. I felt a bit mislead.

Liked: Clean room.Upscale hotel.Close to attractions.