Very good

Disliked: Upon checking in, I had been told that guests were allowed to request water at the front desk, and so I asked the front desk for bottled water the next day. However, the person at the front desk, Chelsea, claimed that we were not allowed to receive bottled water by request and went about the whole situation very condescendingly and with minimal explanation or room for questioning. Her rude attitude and refusal to give us bottled water as promised upon check in made parts of my day unsatisfactory and at times, inconvenient.

Great location near UCSD.

Liked: We did not get information about the breakfast, even though we had a concierge room.
Disliked: Communication about the amenities.

It was doable

Liked: Nothing
Disliked: Dated. Wall paper coming off. Rusty door hinges.

Passable

Liked: Location is close to Westfield mall
Disliked: The room is very expensive and isn't worth it. The room is small. There was no drinking water in the room, and when I asked them to have water, they told me to go down to get it. The parking is very expensive

never recommend

Liked: location was good
Disliked: It was very noisy. when people in other room was using bathroom to take shower, when other room closed the door… I couldn’t sleep until 2AM.

Good

Exceptional

A very very pleasant stay

Liked: The staff was very professional. They were funny. I was having surgery the next day and they made it as a home feeling. I appreciate that. The food and drinks were reasonable
Disliked: There wasn’t enough to complain about.

Exceptional