Disappointing

Passable

Liked: Front desk staff was so helpful and friendly. Even I brought my friend with me and we ended up staying different place. They were so nice and respectful. I will definitely come back.
Disliked: Staff and service

we enjoyed our stay .

Liked: clean room, friendly staff, good location, breakfast included
Disliked: people open and close door noise after quiet hour

Very disappointed!

Liked: Free parking
Disliked: Booking.com doesn't make it clear that it is a HOSTEL! It says budget not hostel. We hate hostels! We're late 60's, not into 20-30 something males. We arrived 15 minutes early and she wouldn't let us check in. We waited in the car, then it poured with rain! It's pretty dire. You have to make your own bed (sheet provided) then take your linen down when checking out! Checking other websites now they do warn you. Ruined our stay in Kelowna.

Exceptional

Liked: Great place to stay!
Disliked: Nothing.

Exceptional

Good

Pleasant

Liked: Great location to explore the city. Nice patio.
Disliked: More attention to maintenance issues needed and the hostel would benefit from some renovations.

Good