Fabulous

Pleasant

Good location and value

Liked: Location
Disliked: Building is a little dated.

Exceptional

Good

Liked: Some of the staff made extra efforts to make us comfortable, but the fact was that they had booked us into a very noisy room, knowing full well that it was underneath a roof fan that rattled all night. And that was after we had been originally issued a room next to the elevators that clattered all night. We finally had to pay more to upgrade to a quieter room which was located over a busy street with trains and traffic generating noise all night.
Disliked: After these previously mentioned problems, they refused to give us an extended check out time, on a freezing snowy day. We felt that their priority was making money , over customer satisfaction.

Superb

Liked: The room was clean, quiet, roomy and perfect temperature control. All amenities were provided along with a fridge and microwave. Having covered parking was an added bonus. For a $100.00 located right next to the geneology centre it couldn't have been better.
Disliked: Everything was great except for a grouchy manager who quite aggressively corrected one of the desk staff. I found all of the staff to be super friendly.

Disappointing

Pleasant

it was good, we will...

Liked: location, cleanliness, friendly staff
Disliked: the mattress was hard