Salem Waterfront Hotel & Suites Guest Reviews
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|0.5 miles from Salem centre|
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Amy Wed, 22 June 2022
Liked: The location was fantastic! Walking distance to pretty much all we wanted to see Staff was very friendly and accommodating.
Disliked: A few suggestions: On site laundry would be nice and perhaps a drinks vending machine. Ice machine / vending machine on more than just one floor. These are " luxuries" , but would be nice to have.
Sarah Sun, 19 June 2022
Heather Sun, 19 June 2022
Tim Sat, 18 June 2022
Barbara Fri, 17 June 2022
Suzie Wed, 15 June 2022
I was doubled charged and...
Liked: Everything was fine but they double charged me and when I brought this to their attention they did nothing to correct the billing error.
Disliked: I booked the room through booking.com and informed the receptionist of this upon arrival. She charged my credit card the full price of the room plus an incidental fee. This charge was pending so I hoped they would fix the error, but today it was applied to my card. I called and informed the front desk of the error, they said a manager would call me back, which they did not. I tried calling again the next day and no one will pick up.
Holly Tue, 14 June 2022
Great location but less than...
Liked: The location is central to everything in Salem.
Disliked: The service wasn?t friendly. The gym had broken equipment and only one set of free weights.
Lynda Mon, 13 June 2022
Very nice hotel
Liked: Great staff and very helpful. Room was great and comfortable. Let a sweater I just bought and it wasn't turned in my only downside. Other than that everything was great food in hotel very good and very reasonable again staff was great.
Linda Mon, 13 June 2022
Liked: clean pleasant people
Lydia Mon, 13 June 2022