Safestay Glasgow Guest Reviews
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|0.4 miles from Glasgow centre|
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Mark A, Perth, visiting O2 ABC Glasgow Tue, 10 December 2013
Liked: Very clean and tidy; lovely rooms and very nice breakfast. Staff very helpful and friendly.
Disliked: No bar.
Lisa, Dunfermline, visiting O2 Academy Glasgow Tue, 3 December 2013
When we arrived at 4pm (check in was 2pm) we were told that our room wasn't ready. On calling housekeeping, we were then told that it was ready. The receptionist, we found, was quite patronising and not very friendly. When we got to our room, we realised we had a disabled bathroom which obviously wasn't suitable for us and not what we had booked. The bathroom was just a walk in shower and didn't even have a bath. The sink and facilities were obviously lowered for a disabled person but this was inconvenient for us. The radiatior didn't work and the room was freezing when we got there. We had asked for a DVD player which turned out to be a PS2 which kept skipping. The "double room" was actually just two separate single beds joined together which we weren't happy with as this is not what we asked for. We ordered drinks to our room and on arrival, the member of staff missed a drink off our order so had to go back and correct it. Overall, we weren't impressed with our stay and definitely wouldn't stay here again. Just generally disappointed as Best Western are a well known company and I never expected this from them.
Vladimir Tue, 19 May 2020
Sarah Sat, 4 April 2020
Jamie Thu, 26 March 2020
Remember a towel!
Sean Mon, 23 March 2020
Erin Mon, 16 March 2020
Fran Mon, 16 March 2020
Charlotte Sat, 14 March 2020
Cheap and convenient
Liked: Great little spot for a quick stop over. Clean and tidy and a generous sized room. They even put a cot in for us which was fantastic for the little one.
Disliked: Would have thought a tv in room would be a good addition even just charge a little extra. Our mattress was terrible like we had a hole in one side unfortunately.
Lucía Fri, 13 March 2020
Global Thu, 12 March 2020
Nice place but with lots...
Liked: It's on the west side, about 10 minutes walk to the city centre. There are plenty of bars and restaurants/takeaways in the area. Great WiFi. Comfy beds and bedding changed every day, unusual for a dorm. Privacy curtains and two plugs and 3 usb charging points per bed. Staff were very friendly and helpful but unfortunately, they had to be!
Disliked: The place seems to be going under some sort of takeover and renovation and has recently become cashless. This caused a lot of problems. First of all, on arrival I asked if there were towels to be told dorms don't have towels provided. I asked if I could rent one and they said they had to check with management. About an hour passed and I was then told by a girl in my room she was just given a towel. I was wanting to go out so I returned to reception who told me they were still waiting to hear from management. Why they couldn't have just given me a towel, I don't know. About 20 minutes later, the reception came and said they would give me a towel for a deposit of £5. I went to reception to sort this out to be then told as they were cashless they didn't want the deposit. I then got given 2 huge towels. One of them was taken away by the cleaners the next day and not replaced meaning I had to tell reception to tell the cleaners not to take my remaining towel as they were now charging £2. The key system is a joke. You get given a card and mine didn't work a single time during my stay. This meant I had to return downstairs to the reception area EVERY TIME! There are no facilities that you might expect in a dorm such as common area, laundry options, kitchen. It's basically a single dorm room in a hotel. 10 beds and one bathroom. The cleaners left a single use bottle of shower gel each day. For 10 people! As I said, the place is going under some kind of transition so there are a LOT of teething problems. But apart from that, my stay was a comfortable one, despite the inconveniences. It's the cheapest place in Glasgow so I suppose you have to take that into consideration.
Kerry Thu, 12 March 2020