Saddlebrook Resort & Spa

Dreadful place to stay AVOID

Liked: Do not stay here. It is the worst resort I have ever stayed at. It is filthy and dilapidated. It should have a health warning. There were cockroaches in the room. The facilities were dreadful. The site is under construction and the main pool was closed. I would not recommend staying here!!!!
Disliked: Everything

Passable

Liked: I liked the pictures on the website.
Disliked: The fact that it was under renovation didn't stay that on the website. They charge for everything. That valet parking is $30 a day, I think it's too much when we had to walk to the front desk to check out because the front desk wasn't answer calls for pick up. Pillows sucked to flat. Shower heads need to be clean. Registration wasn't easy to find. Registration staff is unfriendly. I understand renovation, but this place had way too much going on. Place definitely needs to be renovated. Looks run down. Pictures look great but not what I thought I was booking.

Good

Passable

Liked: The staff was friendly
Disliked: It’s currently under construction which you don’t find out till after you book. The rooms are old, our room felt like 75 degrees and after being in sun all day at tournaments, being told it’s just an old unit made for a very long uncomfortable night.

Bad

Will never stay there again!

Liked: No option but too buy buffet for $22 for breakfast. There were many bugs landing in the fruit, maybe fruit flies.
Disliked: Breakfast menu not buffet only for $22. No refrigerator in room . No microwave in room. No bar soap tray in bathroom or matt in the tub.

Very good

Tired

Liked: Received email stating valet parking was only option available until they ran out of space. Had to drive to self park, wait for the shuttle, then wait for bell hop with golf cart to take us to room.Suites are very tired, furniture is old and carpets are soiled. Windows appear to not have been cleaned in some time.

Disappointing

Liked: The staff was AMAZING!!
Disliked: The filth of the room.