Exceptional

Liked: Clean comfortable, great facilities for the kids
Disliked: Will be great to have a second room to put the kids in instead of one open space

Clean and lovely staff. Such...

Liked: Great facilities especially the heated pool and spas

Very good

great

Liked: all was good thanks.
Disliked: no, was fine.

Exceptional

The old rooms are gross...

Liked: Having a restaurant on site was handy, with the buffet breakfast being a huge draw card
Disliked: Stinks of Sulfur and eggs because it’s so close to the geothermal park. With the aircons unable to keep the smell out properly. The first room we were given stunk so much we felt sick. With mould in the room too. But then got upgraded to a different room and it felt like we had walked into a totally different motel.

Room with fantastic views of...

Liked: Great room with amazing views over the Rotorua thermal sites. Plenty of parking. The pool/hot tub was nice at the end of a long day exploring.

Superb

Please pay more attention for...

Liked: Close to the city
Disliked: The rooms were smelly and we had breath difficulties