Rydges Esplanade Resort Cairns Guest Reviews
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Write a review
Melanie Fri, 19 April 2024
It was average . Clean...
Liked: Convenience
Disliked: Empty body wash never got filled asked 3 times then we finally got it filled
Smith Thu, 18 April 2024
Very good
Liked: The room was clean a bed was comfortable
Disliked: No chairs on balcony
Leilarni Thu, 18 April 2024
Superb
Leona Wed, 17 April 2024
Prices need to be dropped...
Liked: Staff were welcomingScaffolding was up in the reception area with painting in progress (encouraging that some work is commencing)
Disliked: The entire property is run down.Corridors, skirting boards, ceilings all in low repair.Printed signs stuck with blu tac on each floor from February communications.Breakfast restaurant lacked atmosphere, attention, love and walls had old drink spillage visible from tables.Bar was manned only if you asked and it was very basic. Nothing to suggest you should stay in and have a few drinks.Pool bar and seating still set up in the pool but the window to the actual bar was build in so no service.Pool guests expected to get dry, leave the pool area, go to the bar, order, wait and then carry beverages back out to the pool area to enjoy.Room was clean on the surface but very dirty under benches, in corners, under sinks etcLack of maintenance in grout, vents, access points falling off.
Jessica Tue, 16 April 2024
Amazing the entirety of the...
Liked: Staff were amazing from the first ‘hello’. From having the restaurant and bar, pool and towels and scooters to get everywhere! Everything was always nice and clean with the option to save money for not using house keeping! Once you have the continental breakfast, take the kids across the road to the playground and water park!
Disliked: Concierge desk was never staffed to help book things advertised in the lobby.
Bradley Mon, 15 April 2024
Very good
Jade Mon, 15 April 2024
Very good
Richard Sun, 14 April 2024
Very good
Kassie Sun, 14 April 2024
Exceptional
Zhennah Sun, 14 April 2024
Exceptional
Liked: The pool and closer walk to the shops and other amenities