Name: Rydges Darling Square Apartment Hotel
Address: 72 Liverpool Street, Sydney
Telephone: +61-1800-870-234
Rating: 4.25

Exceptional

Liked: How central it was

Very close to all the...

Liked: The location
Disliked: Nothing

Lovely, friendly staff but average...

Liked: The room was very clean. The bathroom and shower all very clean. The staff were really lovely and helpful. I emailed earlier asking if they could write a little note for my daughter as we stayed in Sydney as a treat for her. We got to the room and they had a lovely card and jar of mm in a.cute jar for her. It was really sweet.
Disliked: If you want a shot shower, keep it short. The limited hot water was annoying. My daughter had a ten min shower. After two or three min of hot water, my water was stone cold! With a head full of conditioner. I'm not impressed. There's also no soap, shampoo, or conditioner in the showers in the pool area. They accidently charged my card with someone else's breakfast, I expect a hotel as established as Rydges would have procedures in place to avoid things like this happening. If someone calls from their room, surely the room number shows up on the phone at the reception, and if not, at least find out the personal name. Not just accept the person calling and giving the wrong room number. My bank ended up cancelling my card as we were out having dinner when my bank alerted me to suspicion activity. I confirmed it was suspicion as I didn't request or expected a $80 charge on my card. Again, it is annoying as we had shopping on the cards for the next day. The room itself was clean, and there were absolutely no issues with the cleanliness. We did find a random tooth in the bedroom on the floor, and I gave it to reception. If you're missing tooth call rydges, it has a filling, back tooth.The bed and lounge are so firm.

A great stay

Liked: We had a great stay and will definitely stay again. Room was very spacious with comfortable bedding. At night it was nice and quiet despite it being in a busy area. Staff friendly and helpful. We booked the on-site car park which made things convenient for our mother with limited mobility. Breakfast was great and plenty of variety. Great location, with plenty of restaurants in close walking distance.
Disliked: Travelling between floors was slow as there was only one elevator in operation. However this is only a temporary problem while the second elevator is renovated.

Very good

Good

On the whole, okay. Clean...

Disliked: The drain was clogging, water was spilling out the shower box.

We enjoyed our stay at...

Liked: The location was great - in the CBD and within 15-20 minutes walk to both the Darling harbour and the Sydney harbour. The convenience of a kitchen was really of great value to us. The $ 10 per day offered for spending at the restaurant for each day we did not ask for room service was appreciated.
Disliked: A toaster would have been useful.

Superb

Liked: Nice clean spacious rooms
Disliked: I was charged an extra day when leaving to exit the car park. When told it was 10 cheaper to pay at reception, was given 4 tickets, and original ticket back. Make sure upon leaving and paying at reception for parking they only charge you the amount they need to.