Rutland Hall Hotel

Pleasant

Superb

Disappointing

Liked: Staff - helpful and friendlyLocation
Disliked: The basic room was not value for money - smaller than premierinn (but twice cost); noisy machine running next door in night and early in morningSunday roast - beef very tough, cold, carrot rock hardVegetarian option same as evening meal we had on Friday - staff changed itLack of eye for detail eg breakfast items not labelled for GF, no GF serials, but evening meal well labelled, only 2 accessible sockets for TV, kettle, coffee machine and fan, biscuits in room: one packet of GF first night, 2 packets not GF on second night, 1 GF 1 not third night

Exceptional

Liked: Took the two small dogs with for the weekend, they provided a comfy bed for each pooch, food and water bowls, they even got their own welcome parcel.

Exceptional

Liked: Superb hotel and great friendly staff. Great views and good food

Very good

Beautiful hotel and excellent location,...

Liked: Beautiful hotel and excellent location, amazing lake view

Not worth the money if...

Liked: Lakeside location.
Disliked: Rooms not designated ’lake view’ might as well be a travelodge. No light, not only no view, but a wall to look out onto. Bathroom way too big, bedroom too small. Building could have been configured to give all rooms a view and some daylight. Restaurant very ‘Butlins’- style and, again ignores the beautiful environment outside.

It was A LOT of...

Liked: Felt rural. Reception area was pretty. Bathroom size was good. Gym was good. Staff were friendly.
Disliked: My room was right at the back of the main hotel, very dark and not a very nice environment. Bed felt like a small double.