Ruthin Castle Hotel and Spa Guest Reviews
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|0.3 miles from Ruthin centre|
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Derek Sun, 25 July 2021
Lovely place, let down by...
Liked: Location, historic building
Disliked: Breakfast very disappointing, poor quality ingredients, not much choice.Couldn't turn off bath tap after my wife had a bath, so I couldn't have a bath. Did get sorted the next morning, but no compensation.
Andrew Sun, 25 July 2021
Ruthin is a lovely place
Liked: Food was good and pleasant staff
Disliked: Rooms and building very run down in desperate need of refurbishment but room was clean and had a very good stay
Anonymous Sun, 25 July 2021
Liked: The staff were absolutely brilliant. Despite being very busy, nothing was too much trouble.Evening meal was also very very good
Clare Sun, 25 July 2021
Sue Sat, 24 July 2021
Very relaxing hotel,good food caring...
Liked: Lovely meal,very good staff,friendly and caring. Lovely location.
Jenny Sat, 24 July 2021
Liked: friendly staff, comfortable room, lovely place to visit
Disliked: breakfast was only just warm and only very small glass of juice.
Toni Fri, 23 July 2021
Jacqueline Fri, 23 July 2021
very poor very expensive
Liked: the dinner was superb in terms of quality and service
Disliked: the breakfast was a disgracethe poor food hygiene standard of putting all cutlery and napkin in the breakfast mug was appallingthe food was greasy with one slice of toast on the same plate. the smallest fatty piece of bacon was awfulthe service was exceptionally slow requested 2 items between us for lunch only got 1the headboard was damaged both at the top and bottom (looked chewed) there was a collapsed floorboard near the bed causing a dent in the carpet (trip hazard)
Heidi Fri, 23 July 2021
Liz Fri, 23 July 2021