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Russell Hotel

ee - 0800 031 8416
Russell Hotel, 80 London Road, Royal Tunbridge Wells -0800 031 8416
(Map)
3.75
HOTEL RATING: 
GOOD
3.75 out of 5 (964 Ratings)
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Hotel Description
This Victorian hotel overlooks the scenic Royal Tunbridge Wells Common and is a 2-minute walk from the town center. A full English breakfast is served in the hotel's dining room which has views of The Common. All rooms at the Russell have private bathrooms and Freeview TVs. Tea and coffee is provided and some rooms have free Wi-Fi. Annex rooms have a small kitchenette with fridge toaster and microwave. The historic shopping district of The Pantiles and the floral Calverley Gardens are under 15 minutes' walk away. Tunbridge Wells Rail Station is a 7-minute walk away.

Check-in time: 14:00   Check-out time: 11:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
j
Free Parking
w
Non Smoking
x
Free Breakfast
u
Swimming Pool
E
Fitness Center
A
Business Center
B
Airport Shuttle
r
Pets Allowed
q
Accessible
Other Amenities
` Free Parking
` Room Service
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Heating
` Fax/photocopying
` Shared lounge/TV area
` On-site parking
` 24-hour security
` Designated Smoking Area
` Family Rooms
` Free Wi-Fi
` Off-Site parking
` Picnic Area
` Daily Housekeeping
` Non-Smoking Rooms Available
` Outdoor furniture
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Linens, towels and laundry washed in accordance with local authority guidelines
` Hand sanitizer in guest accommodation and key areas
` All plates, cutlery, glasses and other tableware have been sanitized
` Contactless check-in/out
` balcony/terrace
` CCTV security in common areas
` Daily disinfection
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Restaurant (special diets available)
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas

Russell Hotel Guest Reviews

Overall Average Score: 
Good (3.75 out of 5)

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5

Exceptional - 5.0 out of 5

Jane Wed, 7 May 2025

Exceptional

Liked: Lovely old fashioned hotel.

3

Pleasant - 3.0 out of 5

Niamh Tue, 6 May 2025

In dire need of refurbishment

Liked: Hotel could be amazing. It's like entering a time warp. Staff v friendly, location brilliant. But it is grubby. Beds comfortable. Good breakfast and plenty of it.
Disliked: Just the decor. It's in dire need of refurbishment

3.5

Good - 3.5 out of 5

Julian Sun, 4 May 2025

Good

1.5

Poor - 1.5 out of 5

John Sat, 3 May 2025

Poor

Liked: There was a parking space. The room was big enough.
Disliked: The staff were lacking in enthusiasm. The hotel needs a major renovation or be demolished.

2.5

Fair - 2.5 out of 5

Carl Sat, 3 May 2025

Passable

5

Exceptional - 5.0 out of 5

Jonathan Thu, 1 May 2025

Exceptional

Liked: When I arrived at this hotel, I'd been on upwards of 10 different trains. I was *exhausted*, thoroughly and totally knackered in fact. I saw a lovely armchair in reception. Do you mind if I sit down please. Not at all says the lovely woman in reception. Thank you and I collapse my tired heap of a body. Eventually, I summon up what energy I have left to sign my registration paperwork. Is it upstairs, I ask in hope and despair. Yes, but it's just one flight of stairs. So, summoning up my remaining bit of energy, I drag my tired body up the 12 stairs to bed. I get in my room, it's clean, there's a nice packet of hot chocolate waiting for me and a decent single bed. OK, great. I put my suitcase up on a generous table. The sink is in my room... but I can't find my phone charger. It's OK and I borrow one from reception. Can you wake me up at 0830. Breakfast is open until 9.30. OK 9am then. Best cooked breakfast I've had in any hotel, warmest personal service and much needed coffee and fresh apple juice. The perfect 2 star hotel just fantastic and the best way to set me up for my next day of travelling. They even give me the perfect blister plaster to ensure my day in London isn't a painful one. A++++++++
Disliked: Nothing at all. It was all marvellous.

4

Very Good - 4.0 out of 5

Clive Wed, 30 April 2025

Very good

4.5

Wonderful - 4.5 out of 5

Susan Tue, 29 April 2025

Superb

4

Very Good - 4.0 out of 5

Alex Mon, 28 April 2025

Very good

Liked: It’s a great location for me and the staff are very friendly!
Disliked: The hotel is quite dated but it’s clean and okay for the price.

4.5

Wonderful - 4.5 out of 5

Mark Mon, 28 April 2025

Russell Hotel

Liked: Excellent quiet location, friendly staff, very helpful. Good standard. Large room and bathroom with separate shower and large bath.
Disliked: Small issue, the main light in the room didn't work. Everything else was fine.

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Russell Hotel 80 London Road, Royal Tunbridge Wells