Russell Hotel Guest Reviews
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Write a review
Jane Wed, 7 May 2025
Exceptional
Liked: Lovely old fashioned hotel.
Niamh Tue, 6 May 2025
In dire need of refurbishment
Liked: Hotel could be amazing. It's like entering a time warp. Staff v friendly, location brilliant. But it is grubby. Beds comfortable. Good breakfast and plenty of it.
Disliked: Just the decor. It's in dire need of refurbishment
Julian Sun, 4 May 2025
Good
John Sat, 3 May 2025
Poor
Liked: There was a parking space. The room was big enough.
Disliked: The staff were lacking in enthusiasm. The hotel needs a major renovation or be demolished.
Carl Sat, 3 May 2025
Passable
Jonathan Thu, 1 May 2025
Exceptional
Liked: When I arrived at this hotel, I'd been on upwards of 10 different trains. I was *exhausted*, thoroughly and totally knackered in fact. I saw a lovely armchair in reception. Do you mind if I sit down please. Not at all says the lovely woman in reception. Thank you and I collapse my tired heap of a body. Eventually, I summon up what energy I have left to sign my registration paperwork. Is it upstairs, I ask in hope and despair. Yes, but it's just one flight of stairs. So, summoning up my remaining bit of energy, I drag my tired body up the 12 stairs to bed. I get in my room, it's clean, there's a nice packet of hot chocolate waiting for me and a decent single bed. OK, great. I put my suitcase up on a generous table. The sink is in my room... but I can't find my phone charger. It's OK and I borrow one from reception. Can you wake me up at 0830. Breakfast is open until 9.30. OK 9am then. Best cooked breakfast I've had in any hotel, warmest personal service and much needed coffee and fresh apple juice. The perfect 2 star hotel just fantastic and the best way to set me up for my next day of travelling. They even give me the perfect blister plaster to ensure my day in London isn't a painful one. A++++++++
Disliked: Nothing at all. It was all marvellous.
Clive Wed, 30 April 2025
Very good
Susan Tue, 29 April 2025
Superb
Alex Mon, 28 April 2025
Very good
Liked: It’s a great location for me and the staff are very friendly!
Disliked: The hotel is quite dated but it’s clean and okay for the price.
Mark Mon, 28 April 2025
Russell Hotel
Liked: Excellent quiet location, friendly staff, very helpful. Good standard. Large room and bathroom with separate shower and large bath.
Disliked: Small issue, the main light in the room didn't work. Everything else was fine.