Ruby Lissi Hotel Vienna

Not my cup of tea...

Liked: The only good thing was the nice smelling shower gel in the bathrooms and the cleanliness. Definitely wouldn't be coming back.
Disliked: Hotel didn't have phones in the room to even call reception asking for Assistance. Also just a bit overpriced. Air conditioner couldn't be turned to cool. It kept defaulting to heat.

Superb

Liked: We really enjoy our stay at Ruby Lissi Hotel (April 26 to May 3, 2025). The room was just renewed and very confortable and clean. Location is perfect to reach the main touristic points in Viena, by foot or by metro. The breakfast is nice, although expensive. But the pizza at the bar was wonderful.
Disliked: We only missed a frigo bar in the room. And on Sunday, we left the room to have breakfast at the hotel and when we came back to the room it was already clean and the door was not completely closed. It was an unconfortable felling. The temperature in the room is central controlled. Just a litle possibility to change that. For me it was warm along the nigth.

Nicely situated hotel but you...

Liked: Nice location, close to everything there is to visit. The staff was helpful and friendly. I had to check in super late because my train was 3 hours late and there's someone 24h/24 at the reception.
Disliked: You hear everything in the corridor. It was pretty calm when we arrived but I cannot even imagine if you have noisy neighbours. The toilets and shower have glass panels that are directly in the room. The toilets ones are blurry but it's really lacking privacy. Every time your significant other is in there you can guess their silhouette and it resonates. If you are with friends the shower transparent glass is directly in the room so you can see everything. There's also no fridge which is a bummer.

Good.

Liked: Location. CleanFriendly and helpful staffComplimentary drinks instead of housekeeping every day
Disliked: No coffee maker or fridgeShower needed one more side with curtainSuper strong sewer smell from toilet Entrance confusingA/c not super strong

Good

Liked: good location, nice staff
Disliked: I feel that for a 4-star hotel, it needs more care, for example: bathrobes, a water heater, coffee, and tea. More attention to ensure the stars and the price paid are commensurate. From rooms 1 to 21, there is no security; anyone can directly access these rooms without any obstacles. I don't understand.

Search for a better place...

Liked: Location was the only good thing about this hotel
Disliked: The room we received was very small, with no privacy when using the bathroom and no ventilation whatsoever. There was no fridge, no seating area, and no facilities to make coffee or tea. These are basic amenities that should be standard in a place charging such a high price. We paid over €230 per night and expected much more in return.There was a complete mismatch between the price and the quality of the room we were given.

Great location and nice room.p0q

Liked: Affordable stay with a nice room and friendly staff. Very helpful with maps and planning. Bar downstairs.
Disliked: Air conditioning was just okay.

Nice but dirty. Good location

Liked: Breakfast and staff are really nice
Disliked: The room was very dirty

Pleasant