ok

Liked: location was great
Disliked: the room was tiny & the shower had to movable headshower

Very good

Would have been good, looking...

Liked: I would have liked it very much but the fact that you have sent me a questionnaire when we spent the last week cancelling the trip goes to show how attentive your system is!!
Disliked: We didn't get there

Exceptional

Liked: Decor. Friendliness.
Disliked: Nothing.

Fantastic and certainly worth repeating!

Liked: Hospitality was fantastic! Staff could not have been more accommodating!

Exceptional

Beautiful, traditional hotel in excellent...

Liked: The service from staff was excellent, very friendly and small little touches to enhance your stay. Breakfast was amazing, in a beautiful room. The location is perfect for exploring central London, so near Buckingham Palace.
Disliked: The room although beautifully decorated was quite small, although the bathroom was large.

Apart from the location there...

Disliked: An extremely hard bed which was not at all comfortable. The hotel fittings and general look is very tired and dated.

Exceptional