Very good

Liked: Decor, value, breakfast
Disliked: Short staffed occasionally

Exceptional

Good

A Grand Hotel in Hastings

Liked: We had a 5th floor room with sea view. We were very lucky to have excellent weather throughout our stay. The room felt special. The bed was comfortable. The room was clean. Tea and coffee was provided. We enjoyed the buffet breakfast with fresh fruit, cooked breakfast and more. The sausages were excellent and the little croissants and pain au chocolate and pain au raison were delicious .The staff were friendly. We invited our friends to meet in the piano bar for drinks and the hotel organised an area for us. We also invited our friends to have the carvery Sunday Lunch at the hotel and we had excellent service. We could also have had afternoon tea which looked delicious. The parking was good. We were opposite the beach, near the zebra crossing, coffee bars and restaurants This location was excellent. A very interesting area.
Disliked: It would have been nice to have a pianist in the piano bar on the Friday or Saturday. The coffee was not to my taste but the tea was fine.

disappointing

Liked: location and front line staff friendly
Disliked: Awful smell from drains, manager/owner would not answer emails and impossible to get a refund. Has potential but dirty and management seems very poor.

FABULOUS STAY WILL GO AGAIN.

Liked: THE ROOM WAS A SUITE WITH SEAVIEW AND IT WAS LOVELY AND SPACIOUS.

Bad

Liked: The hotel is very dirty ,shower didn't work cold tap in sink not working staff not help full .told front desk not really bothered spent £830 waste of money as above

Disappointing and there was a...

Liked: The breakfast was Ok but the staff did not explain it was self service so we sat there waiting?
Disliked: Room cleanliness and layoutNo Tv in bedroom No bedside table or light for one of the beds Bathroom shelf loose and sloping

Great value and location.

Liked: Location was excellent. we had a double room with a seaview. I could sit reading and look at the sea. There is off road parking available, if available, first come basis. It is an old hotel with big rooms and big windows. It is a bit dated decor wise but it?s clean. I clean for a living so I?m very particular. A great bar across the road serves great cocktails and food, worth a visit. And a co-op just 2 mins away is really well stocked with everything imaginable.
Disliked: The lift was slow but it was old, I?ll be like that one day. The stairs are worth a visit, beautiful grand staircase.