Royal Sonesta is amazing. I will come back. Great experience.

Liked: The front desk was so inviting. Our room was immaculate. A special treat was waiting for my little dog. She was given a new ball, neck-kerchief and bowls were set out for her. Any place that gives a warm welcome for my little dog is worth 10 stars! The bed and pillows were incredible. Wonderful place. We'll be back!
Disliked: The only thing that was awkward was not having a valet meet us at the door, help with our luggage and take my car to valet for me. For what they charge for valet service, I think they could provide this service. Otherwise, it was a perfect stay.

Disappointing

Liked: Close to town activities
Disliked: Open drug use out on rhe sidewalk of the hotel entrance, lack of security, terrible valet parking "garage"

Lovely stay but don’t count...

Liked: Beautiful throughout. Our room was so luxurious and spacious. The valet personnel were so helpful and efficient. The staff at reception were super friendly.
Disliked: I thought we were getting a continental breakfast included in our price. This is why we booked our stay here. I wanted to save a bit of money. But the restaurant was closed and they only offered coffee and tea and granola bars. Nice but doesn’t really equate to a continental breakfast. No pastry or eggs or toast. Was disappointed. But still a lovely stay.

Very good

Liked: The info sheet talked about a complementary breakfast, but apparently that is no longer happening. Was mildly disappointed about that. Hotel, room staff, valet, etc., was all excellent however.
Disliked: Nothing about the hotel - but the seeming lack of options for evening restaurants around the city blocks where the hotel is located was a challenge one night.

Not just a hotel, but...

Liked: This was the one of the most unique hotels i have had the pleasure of staying at. The history of the building and the abstract "wonderland" decor was throughout amazing. I was an experience to stay at the Portland Oregon Royal Sonesta.
Disliked: If I have to complain about anything. My key didn't work initially, from the 7th floor I called the front desk and relayed my problem. Instead of bringing me up a key, they asked me to return to the front desk. When I got there, they took my initial key and had one waiting for me when I arrived. Unfortunately, I had a full luggage cart. I just want to through in it did not seem like a staff problem, as three employees were behind the desk talking when I picked up my key. But this was minor, and I really enjoyed the hotel.

Great hotel experience in Portland

Liked: I really enjoyed my stay overall, both room and lobby decor are exquisite. Location couldn't be more perfect.
Disliked: Walls can be a bit too thin, I could hear my upstairs neighbors watching some sort of game. But that happened in the middle of afternoon, so it wasn't a big deal for me.

Exceptional

Superb

Very good

Liked: BEAUTIFUL rooms with glamourous bathroom and fun patterns. Bed was so comfy and location was convenient with most things 10 min walk away. Concierge was very nice and helpful. Breakfast was a convenient grab and go with pastries fruit and coffee/juice as the restaurant is not technically open. I appreciated there being almond milk at the coffee bar.
Disliked: I was expecting more available on-site room service as I'm a solo lady traveler who gets a little scared wandering out to a restaurant at night, but this is more of a personal critique.The bathroom of my room had some swelling in the floorboards from water damage that appeared to be painted over - I would suggest repairs are done before the water causes more meaningful structural damage to the walls.

Exceptional

Liked: The staff was phenomenal and made me feel special.
Disliked: No real access to coffee after 10am which is a tragedy. The lack of coffee was the only negative thing I encountered on my trip