Stay was nice, staff were...

Liked: The Jazz Playhouse is phenomenal. The talent is beyond. The although on bourbon street the noise level on a Friday night was tolerable. The rooms are ok, we had a balcony leading to the pool, very cool. The pool was warm and inviting. The pillows were terrible but the bed was ok. We needed more towels but made way for a 5 day stay. Overall it was safe, convenient and restful, when we were there. The restaurant, oyster house and bar staff are awesome. They put up with a lot of crap from visitors. Thank you for sharing your city. We had a blast.
Disliked: The pillows and not getting towels when requested The door to our room broke (the spring). And the noise made by the AC when it cycled on and off.

Royal Sonesta -a gem

Liked: Facility was amazing, staff exceptional, food phenomenal & valet parking top notch
Disliked: Nothing

Exceptional

Passable

Liked: The staff only
Disliked: The whole experience was terrible except for the staff. The staff was awesome, but the hotel wasn't fully clean. Whats advertised online was totally different once Me & My Wife got there. There's an old scent in the hotel spots on the walls throughout the hotel. Even the elevator was dirty. We only stayed the first night and got our money back for the rest of the nights.

Its a good place from...

Disliked: Our room and bathroom were tiny and faced Bourbon Street, whose noise started at 7am.

Exceptional

Liked: Everything
Disliked: All good

Will never ever stay there

Liked: Location
Disliked: 1) Small room size of cubbyhole . 2) was offered a room with no BED !!!

Superb

Exceptional