This was my first time at your hotel. It will most likely be the last. Lanny R. Cawthon Lieutenant Colonel, USAF (Retired).

Liked: The view. But then again, I can get that from any number of hotels in the area. I found little else about your hotel to warrant recommending it.
Disliked: Charging my debit card for $100.00 per night at check in. I have travelled world-wide extensively for the past 30 years. This type of charge is unheard of in the really good hotels. It is a blemish on yours that you chose such a policy. Additionally, your front desk staff is rude. They seem well-versed in hotel policy and care little for your guest's side of a discussion. Lastly, trying to get your concierge to get a taxi for my wife and I to the Lyric Theater seemed too much of a trouble for him. Even after one hour - I had to find one myself.

Exceptional

Pleasant

Everything was clean. And the...

Very good

Liked: Parking garage was connected to the hotel, breakfast was freshly made to taste, and wonderfully done. They allowed me to check in early with absolutely no hassle.
Disliked: Parking was $$$

Exceptional

all around nice stay, would...

Liked: beautiful location and view. If the Harbor had more lightening at night; it would make the view from the room at night soooo much more better and gorgeous.
Disliked: no microwave in the room (had to request and pay an additional fee). This being available in the room would be more beneficial especially at this time (limited openings due to Covid), so there was no room service or anything only could order out etc; and the use and availability of a microwave in the room would have been much more helpful.

Exceptional

Very good

Liked: Beautiful views
Disliked: Nothing

Disappointing

Liked: It was a quiet and peaceful area
Disliked: Rooms stink and did not look clean