Royal Sonesta Harbor Court Baltimore Guest Reviews
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|0.6 miles from Baltimore centre|
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Lanny C, Washington DC, visiting Modell Performing Arts Center Mon, 23 September 2013
This was my first time at your hotel. It will most likely be the last. Lanny R. Cawthon Lieutenant Colonel, USAF (Retired).
Liked: The view. But then again, I can get that from any number of hotels in the area. I found little else about your hotel to warrant recommending it.
Disliked: Charging my debit card for $100.00 per night at check in. I have travelled world-wide extensively for the past 30 years. This type of charge is unheard of in the really good hotels. It is a blemish on yours that you chose such a policy. Additionally, your front desk staff is rude. They seem well-versed in hotel policy and care little for your guest's side of a discussion. Lastly, trying to get your concierge to get a taxi for my wife and I to the Lyric Theater seemed too much of a trouble for him. Even after one hour - I had to find one myself.
Theresa Wed, 9 June 2021
Disliked: Room didn?t have a city view even though that?s what I booked.
David Wed, 9 June 2021
Across street from inner harbor
Liked: It was clean
Disliked: No breakfast set up not even coffee. Didnt see any staff in am. Garage entrance not good. Having to pay 28 dollars for parking is a big time dont like. Remote to TV didn't have guide so you would have to get up and go to table where the TV paper guide was. Because it was under glass top! Also to front entrance is a joke. There were 4 cars there and we would have to pull up and back up to make sure people could get out.
Farmer Tue, 8 June 2021
Liked: The beds are very soft and the facility is very clean
Disliked: Next time I very likely want to have a microwave
Tony Tue, 8 June 2021
Liked: Love the facilities and friendly staff
Disliked: The restaurant and bar was not open. I would like to stay at locations that are open 100%. Other hotels close by were fully open
Cesar Tue, 8 June 2021
Headley Tue, 8 June 2021
Farmer Mon, 7 June 2021
Liked: It was clean the beds are very soft.
Disliked: There was no microwave.
Tiffany Mon, 7 June 2021
Chris Sun, 6 June 2021
Liked: The location of the property was good there was no breakfast sold at complementary the rooms needed updating improved the bed slept great Fit and finish is very important water damage in the ceiling shower fixture poorly repaired AC and heat worked great
Pamela Sun, 6 June 2021
Liked: Thr hotel was clean and the staff was very friendly. Great location to all the attractions!!!