Royal Sonesta Harbor Court Baltimore Guest Reviews
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|0.6 miles from Baltimore centre|
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Lanny C, Washington DC, visiting Modell Performing Arts Center Mon, 23 September 2013
This was my first time at your hotel. It will most likely be the last. Lanny R. Cawthon Lieutenant Colonel, USAF (Retired).
Liked: The view. But then again, I can get that from any number of hotels in the area. I found little else about your hotel to warrant recommending it.
Disliked: Charging my debit card for $100.00 per night at check in. I have travelled world-wide extensively for the past 30 years. This type of charge is unheard of in the really good hotels. It is a blemish on yours that you chose such a policy. Additionally, your front desk staff is rude. They seem well-versed in hotel policy and care little for your guest's side of a discussion. Lastly, trying to get your concierge to get a taxi for my wife and I to the Lyric Theater seemed too much of a trouble for him. Even after one hour - I had to find one myself.
Andrea Fri, 13 September 2019
Liked: Very nice staff!!
Victor in night front desk was super kind to me!!!
Loved my stay
Dwayne Wed, 11 September 2019
Disliked: Dirty napkin on couch and somewhat dusty in that area of the room
Ashley Tue, 10 September 2019
Japanese0reo Sun, 8 September 2019
Louise Sun, 8 September 2019
Michael Fri, 6 September 2019
Nice hotel, great location
Liked: Hotel was nice, food was good and bad staff very friendly. Really great location just across from the harbor.
Disliked: We did have to ask for the stuff to make up the additional bed when we got in but that was sorted.
Jessica Fri, 6 September 2019
Stephen Thu, 5 September 2019
Amanda Wed, 4 September 2019
Good but could of been...
Liked: Friendly staff. But staff was selective about extending the courtesy. Example, other guests were treated to wine/champagne in the lobby. We were never asked or told anything about it.
Disliked: Small grass area for pets needs work. Make better accommodations for those with pets, like putting them on the ground floor and closer to the pet area instead of making us walk all the way around the building to get there
Jemell Wed, 4 September 2019