Royal Sonesta Harbor Court Baltimore Guest Reviews
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|0.6 miles from Baltimore centre|
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Lanny C, Washington DC, visiting Modell Performing Arts Center Mon, 23 September 2013
This was my first time at your hotel. It will most likely be the last. Lanny R. Cawthon Lieutenant Colonel, USAF (Retired).
Liked: The view. But then again, I can get that from any number of hotels in the area. I found little else about your hotel to warrant recommending it.
Disliked: Charging my debit card for $100.00 per night at check in. I have travelled world-wide extensively for the past 30 years. This type of charge is unheard of in the really good hotels. It is a blemish on yours that you chose such a policy. Additionally, your front desk staff is rude. They seem well-versed in hotel policy and care little for your guest's side of a discussion. Lastly, trying to get your concierge to get a taxi for my wife and I to the Lyric Theater seemed too much of a trouble for him. Even after one hour - I had to find one myself.
Rebecca Wed, 29 April 2020
Liked: We especially liked the view, the bathroom, the amount of snacks, the black comfy robes, and the King Size comfy bed. Mostly, we enjoyed the spa tub!
Disliked: I loved this hotel! The only issue was that there was no microwave :( For the amount of money spent, this should have definitely been an added amenity! Also, we wish that the menu had a larger variety of options and that the convenient store was open longer hours.
Anonymous Wed, 25 March 2020
Liked: Love everything... More than I expected. Very clean, smelled amazing... Friendly Staff
Cc Sun, 15 March 2020
Excellent, highly recommend!
Liked: Location location location! We literally walked across the street to board the cruise! Every staff person (i.e. doorman James, Sierra at the front desk, hotel restaurant staff) demonstrated excellent customer service and attentiveness! The facility was impeccably clean, including the Garden tub! Valet parking was excellent!
Disliked: Loved everything except for $6 a bottle water in the hotel room. The Hilton gives 2 free bottles and then charges you after.
Anonymous Fri, 13 March 2020
Liked: The location
Disliked: Car parking
Erica Fri, 13 March 2020
Liked: Very clean, beautiful view of the harbor, friendly staff, good size room. Plenty of places to eat all within walking distance. If I am ever in the area again I would definitely stay here again
Disliked: Soda machine was out of order
Brian Fri, 13 March 2020
Liked: The location, the view was amazing.
Rose Thu, 12 March 2020
Liked: Very Rude and unprofessional staff
Disliked: Rude security guard. Staff lazy!
Gloria Wed, 11 March 2020
The staff were all great...
Patricia Wed, 11 March 2020
Anonymous Tue, 10 March 2020
Liked: Yes very convenient I