The Royal Sonesta Harbor Court Baltimore

This was my first time at your hotel. It will most likely be the last. Lanny R. Cawthon Lieutenant Colonel, USAF (Retired).

Liked: The view. But then again, I can get that from any number of hotels in the area. I found little else about your hotel to warrant recommending it.
Disliked: Charging my debit card for $100.00 per night at check in. I have travelled world-wide extensively for the past 30 years. This type of charge is unheard of in the really good hotels. It is a blemish on yours that you chose such a policy. Additionally, your front desk staff is rude. They seem well-versed in hotel policy and care little for your guest's side of a discussion. Lastly, trying to get your concierge to get a taxi for my wife and I to the Lyric Theater seemed too much of a trouble for him. Even after one hour - I had to find one myself.

Clean. Comfortable. Affordable.

Liked: Location

Very good

Exceptional

Exceptional

Exceptional

Nice comfortable and very clean...

Liked: Got upgraded to a beautiful suite- view of the harbor was nice. Dog friendly. Will come back.
Disliked: need some music in the hallway, or flowers...or something to bring a little glitz and glam ;)

Exceptional

Never will come back

Liked: This place has gone so downhill from what it used to be. Neighborhood is getting more sketchy, room condition was dirty. When I called downstairs to send someone to clean they said someone is coming and no one came our entire stay. Also charged me a $100 deposit that hasn’t been sent back for some reason and they won’t respond to me. I wouldn’t recommend this place at all.
Disliked: Everything above

Very quiet