Royal Sonesta Harbor Court Baltimore Guest Reviews
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|0.6 miles from Baltimore centre|
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Lanny C, Washington DC, visiting Modell Performing Arts Center Mon, 23 September 2013
This was my first time at your hotel. It will most likely be the last. Lanny R. Cawthon Lieutenant Colonel, USAF (Retired).
Liked: The view. But then again, I can get that from any number of hotels in the area. I found little else about your hotel to warrant recommending it.
Disliked: Charging my debit card for $100.00 per night at check in. I have travelled world-wide extensively for the past 30 years. This type of charge is unheard of in the really good hotels. It is a blemish on yours that you chose such a policy. Additionally, your front desk staff is rude. They seem well-versed in hotel policy and care little for your guest's side of a discussion. Lastly, trying to get your concierge to get a taxi for my wife and I to the Lyric Theater seemed too much of a trouble for him. Even after one hour - I had to find one myself.
Alisha Thu, 19 May 2022
Would definelty stay again. I...
Liked: Location is great to the "city life" and Convention center.Service was excellentLove love that Starbucks coffee is made on the premises.Room great size for 2 queen beds plenty of spaceWould stay again
Disliked: Entrance doors to the Hotel lock at a certain time of night. I understand why it's done for the safety of the guest. Just not a fan of that feature
Barry Thu, 19 May 2022
Chelsea Thu, 19 May 2022
great hotel not the friendliest...
Liked: loved the hot tub and sauna
Disliked: the staff wasn?t very kind and expected a tip every time you asked them a question basically
Deana Wed, 18 May 2022
Liked: centrally located
Disliked: no restaurant on site
Dana Wed, 18 May 2022
The stay was a fantastic,...
Liked: Location. Enjoyed waking up looking at the Baltimore Harbor in the morning. Enjoying going to bed seeing the Baltimore Harbor in lights
Sandy Tue, 17 May 2022
Liked: beautiful but messed up on our reservation when went to check in and we had cancelled due to not double beds
Disliked: messed up on the reservations
Steve Mon, 16 May 2022
Liked: room was great
Disliked: check in took two hours
John Mon, 16 May 2022
Liked: Location good. Leisure facilities good
Disliked: Having to pay a security deposit and pay twice until they repay deposit and second payment 9 days later could leave you stuck if travelling further and you were on a tight budget
Laronda Mon, 16 May 2022
Orr Sun, 15 May 2022
We had a very relaxing...
Liked: The staff was very responsive to our concerns I had two issues with the room and they solved both issues immediately. Thanks again for a great stay.