The Royal Sonesta Chicago River North Guest Reviews
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3.1 miles from Chicago centre |
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William, Arlington Heights, visiting Galleria Marchetti Tue, 21 July 2015
Welcoming staff; great room; clean; a wonderful stay!
Liked: Excellent stay.
Disliked: Can't think of any.
Sue Wed, 10 April 2024
Fun week
Liked: di not get breakfast
Disliked: warmer pool. It was too cold
John Sun, 7 April 2024
Exceptional
Ashley Sun, 7 April 2024
Superb
Liked: Clean and the room was nice.
Disliked: The pool wasn’t very clean and the outside of the building had some loitering.
Emily Thu, 4 April 2024
Great location, but needs some...
Liked: I like that this hotel is really close to the areas I need to access. The beds are always comfortable and having toiletries in the bathroom is always a plus.
Disliked: This specific stay was not the best. I have stayed at this hotel multiple times, but this time was the worst. The room was clearly not cleaned well. There was a flaming hot cheeto on the floor in the main room, random stuff on the ground in the bathroom, and the shower curtain looked as if someone puked on it recently and was badly stained. There is no mini fridge in the room (which I was aware of) but it still is a benefit that isn't available unless requested. My room also had no TV remote. We had to call the FD for one. I'm not sure if the TV has a cast system or is a SMART TV in some way, but it didn't appear to be. Also, the breakfast listed in all the Booking.com communication says 7:00AM only to find at the hotel it is 8:00AM. That is pretty late for business travelers and I was very disappointed as I planned my mornings around that.
Paula Tue, 2 April 2024
Great location, property with a...
Liked: The staff was so friendly and welcoming. Our room was so comfy and spacious.
Linda Mon, 1 April 2024
Exceptional
Jordan Mon, 1 April 2024
Excellent staff. Great location!
Liked: Only bought croissants… excellent!!
Disliked: A mini fridge would have been nice.
Eduardo Mon, 1 April 2024
Good
Vickie Sun, 31 March 2024
Very good
Annie Sat, 30 March 2024
Great location and staff!
Liked: The staff! They are wonderful and will make you come back!