Exceptional

Liked: Location
Disliked: Room was not ready at check in. Had to wait 1 hour !

Liked: Location
Disliked: I wish coffee makers in room, and wish they were part of rewards program

Exceptional

Liked: Friendly staff throughout the facility, very accommodating, very nice room.

Exceptional

Very good

Very nice place but overpriced.

Liked: This is a quality hotel. Room was lovely. Very quiet. Staff very nice. Classy. It is a cut above.
Disliked: It is overpriced for the location. We felt a little like dealing with the airlines. They charge $20 to park on top of very high room rates. This is not NYC. This is Rochester Michigan. We arrived a bit early. I called and asked if early check in was allowed. They said yes, the room was ready. We showed up and we're told it was an extra fee. After I complained the waived it. We were wondering if we would get charged by the flush. Breakfast is not included. .

Liked: The staff, the ambiance, and it was clean

I had a relaxing enjoyable...

Liked: Location was perfect, walking distance to downtown RochesterI usually stay at The Townsend Hotel in Birmingham, but decided to give The Royal Park a tryThe Townsend has lost a customer
Disliked: Furniture in the suite was dated, but was informed that renovations will soon be taking place