Royal Palm South Beach Miami A Tribute Portfolio Resort

I enjoyed the time spent...

Liked: The location is first and foremost. The art deco building is a plus. Personnel is nice but not efficient. It is clean but the interior deco design is altered with gaudy.Rooms are really, really noisy
Disliked: Location, easy access to the beach, personnel is nice

Good choice

Liked: Good hotel and location.The Staff is excelent
Disliked: The lobby bar close too early

Very lovely family time.

Liked: Location can't be beat. Staff was lovely and accommodating. Beach access was great.Nice breakfast buffet.Should be better after renovation this year.
Disliked: This hotel will be undergoing extensive renovation this year so most furniture, carpets and curtains were stained and dated. Main elevators (3) were slow because one was out of service. Under 8 pool umbrella for 1000+ guest.Beach umbrella not included in resort fee, additional $32. Service charge of 18-20% added at most restaurants in Miami in addition to gratuity if desired.

Disappointing

Liked: Run to old no maintenance

Scrutinise your invoice as they...

Liked: Location is excellent The staff were very helpful and pleasant Good breakfast selectionThere is a resort fee but it has some good items included for that fee.
Disliked: We booked a room with breakfast included in the rate and on both days they charged us an additional fee for breakfast . I spoke to reception who realised their mistake and removed it but the same fee appeared on my invoice the next day and again removed it but I see charges pending again so I am going to raise a complaint. It was very pricey for the room we were given. The hotel overall needs updating,our room was expensive and was not up to standard.

Overpriced will stay elsewhere

Liked: Dirty room and when they cleaned room next day. Didn’t replenish towels or coffee or anything. So it was annoying to have no towels as they took them

Exceptional

Very good

Exceptional