Absolutely awful

Liked: Nothing
Disliked: Looking at a brick wall. Windows that there was no way you could reach

Exceptional, helpful staff in all...

Liked: Room was well appointed and comfortable, all worked as it should and loads of thoughtful extras like a fan without having to ask! FOOD, good honest wholesome food, well prepared with skill and flare. The buffet style I had allowed as many trips as I wanted, the prawns were nice followed by the pork in a sticky black bean sauce was hard to beat but the casserole was also excellent, sweets were home produced and full of flavour, i had cheesecake and a lovely mousse, both hand made and so good. Thank you for that!
Disliked: Some residents were "over enthusiastic" however thats Blackpool and the staff handled it very well, actually enjoyed people watching lol. You can tell a good Hotel when things go wrong and they just handle it with no fuss and everyone is happy.

Nice relaxing, well positioned hotel

Liked: Proximity to the pier
Disliked: Breakfasts

Exceptional

Pleasant

Exceptional

Bad

Liked: the Irish guy who cooked breakfast was very welcoming.
Disliked: the lack of managers manners ignorance lack of consideration and management skills discusting infact first issue started when we arrived mobily entrance and exit was always blocked with bar doors open the lift was broken we had top floor furthest room from lift and no bathroom window in use and drainage system contaminated room with potent smell when my mam is on oxygen and we may not get there as our annual trip next year it was that bad it lead to me putting my mam in recovery position and turning oxygen high until her breathing resumed to normal and airways in which the reply was that he could mask the smell with airfreshner I am so pleased he never as there was 4 canisters of oxygen that he took to that room before we had arrived...

one couple who had a...

Liked: The weather
Disliked: The room, bed, cleanliness, reception closed more than it was open.

Acceptable

Disliked: Room was in need of a revamp