Exceptional

Liked: Check in and out was very efficient. The room was comfortable. The check in cookies were tasty. The breakfast is great.

Excellent staff and excellent location

Liked: The staff at the reception and Ms Krista the Manager are really nice and very helpful people. They are doing an excellent job.
Disliked: Nothing

Good

Exceptional

Good

Good

Disliked: We got accused of making noise when we came home in the middle of the night with out asking for a room number I thought this was very rude and very unprofessional

Exceptional

A great base from which...

Liked: Our "go-to" hotel in Kelowna! Comfortable, homey, close to great restaurants and Kelowna night life. On top of that it's breakfast goes "above and beyond".
Disliked: Parking is always a bit dicey...but you'll be able to park. Also O'Flanagan's is just to the rear of the hotel and a dull noise can sometimes be heard late into the night if your room overlooks it. It's never bothered me, but it seems to be a distraction for my wife at times. Not a showstopper in my opinion.

Exceptional