Rowton Hall Hotel and Spa

Pleasant

Very good

Superb

Exceptional

Very good

Lovely staff, but the bedroom...

Liked: Sunday roast in the restaurant was lovely and all the staff were great.
Disliked: Room was very jaded, needs a refresh. Window was open because it was so warm which meant the bedroom door kept rattling in the breeze as did not fit the frame properly. Window frames also very dirty. TV on the wall very small and dated for the size of the room, all in all I would expect more from a 4 star property.

Pleasant

Liked: Nice location. Lively building. Looked like decorating some areas. Rooms and hotel area tired and worn
Disliked: Staff off hand. The power had been off in day. Rooms were not ready when we arrived. We were told to wait in the bar. Not offered a drink or any form or recompense. Had to go and search for a member of staff and there wasn't any staff on the bar. Overall, poor attention to detail. Poor service ice. Not particularly accommodating or friendly. Wouldn't recommen and won't be returning

Exceptional

Lovely