Rosen Plaza

I enjoyed the food the...

Liked: the look of the property
Disliked: The reception staff I found were very unhelpful and wouldn’t even try and help you to look up how to get to places, best place to buy theme park tkts or best shopping malls which I think working and living in Orlando for ex amount of years they most probably have a greater knowledge. Instead they would try and fob you of or say look online when they had their computers in front of them. It was like you were disturbing them all the time. It took a couple of english tourists round the pool to help us out with the above information.

Decent Business hotel, but for...

Liked: The rooms were fresh and well appointed overall. The size of room was good, and the view was very nice.
Disliked: 1) The blanket on the king bed had to be exchanged because of blood stains. My wife freaked.2) service at the hotel is almost non-existent. After you check in, forget about any other room service or other room assistance of any kind. 3) Even the minibar didn't include basic water or sodas... had to trek down to the shops on the first floor OR gamble with the vending machines on each floor. I tried the vending machine and it simply stole my $3.50 for a Pepsi!! First, that is wayyyy overpriced for a soda, and 2nd, the hotel staff told me they weren't responsible for making sure those machines even worked!!

Great!!!

Liked: Everything

Exceptional

Overall, very good!

Liked: The convenience of a 24 hour mart and the Grill that opens till late.
Disliked: The parking fee which adds up after a week stay. It should be included, not additional! That turned me off to wanting to reserve for the holidays because it would be a longer stay and a higher total for the parking.

Professionally run property with multiple...

Liked: I was speaking at a conference nearby.The host hotel was too expensive.I wanted something for under $150 --fully loaded (as in room, tax, parking) and this fit the bill.The room was large, super quiet and very clean.The bed was very comfortable.I emailed the property to place me far from the elevators, as that usually is a noisy area.They complied, but I still had a view of International Drive.The breakfast buffet was fresh, warm and extensive -- even though less than 10 people were at breakfast when I went to it.My server was fabulous. He poured coffee frequently.He also politely explained that juice came with the $22 buffet.Often, it is extra and I would not have enjoyed a tall glass of OJ without his making things clear.The man's name, on my receipt, is Brahim.He brought extra napkins and was highly professional.I hope he gets a bonus when/if the property reads this review.The pool was large and nice, but it was rainy so I did not use it.
Disliked: International Drive in Orlando is NOT a crowded urban area.If something is as dense at Manhattan, I expect to pay to park.So it was not fun to pay nearly $25, including tax, for a self park spot in a huge -- uncovered and barely shaded -- surface lot.In fairness, I do understand that virtually all properties in the area charge for parking and some charge much more than Rosen.The other issues was the pool side bar and grill.A met a colleague for a burger and fries there.We had some business to go over before my speech.The music was way too loud.We asked to sit farther from the bar -- in a lowered area next to the pool -- with tables for the bar -- but were told the pool was closing soon so we could not sit in the very seating area that was created for the very place were were patronizing.Of course, we were there two hours, paid for a lot of food and drink -- and the pool never closed, so we could have easily sat in the more tranquil area.It is poor management to blast music and fail to accommodate the simplest request to move to an already designated seating area that is less loud.

We always stay at the...

Disliked: The water in the tub drains very slowly. It has been that way the last couple of times we have stayed here queen size beds would be nice when there are four people staying in a room.

Exceptional

It was a great weekend

Liked: It was very clean and the staff was nice
Disliked: I don’t think they should charge people who stay there to park foot they money we pay for our rooms the parking should be included