Superb

Liked: Great location and atmosphere

was almost perfect

Liked: was very clean staff were amazing perfect location for Hyde park and tube
Disliked: only thing was there was no mirror by the desk/dressing table

Very good

lovely stay, lovely hotel with...

Liked: The staff couldn?t do enough for you. very friendly and helpful.
Disliked: N/A

Great location for Hyde park

Liked: Breakfast was good on the Saturday morning but very slow and had to be reminded to bring the toast we had ordered. We also overheard the chef and the restaurant manager having an argument about the amount of guests!
Disliked: Breakfast in the morning

would never go back

Liked: Front desk reception were great and helpful, bathroom a good size and clean, bedroom ok but not big.
Disliked: Service at breakfast a joke, girls too busy checking cell phones and texting, service at the bar for a drink in afternoon or evening, pathetic...and absolutely outrages prices for a drink...oh, and you ask for a club soda and they look at you like you are from Mars...Then they give you a coupon to apply to your breakfast but at check out they don't apply the coupon and don't answer your e-mails asking why we did not get the reduction using our coupons....breakfast was 40 pounds for 2 instead of 30 pounds with coupon...the continental breakfast was a joke as was the no service. You can go around the corner and get a full breakfast with coffee/tea, eggs, toast, fruits etc and SERVICE for 7 to 8 pounds per person.

Superb

Superb

Pleasant stay but kitchen preparation...

Liked: Restaurant and location
Disliked: Faster breakfast service.. Much too slow in bringing orders from the kitchen.