room2 Southampton Hometel

It was a joy to stay in this home-from-home hotel and I would definitely go back there!

Liked: The room was great!
Disliked: Shower a bit lukewarm and noisy air conditioning.

Exceptional

Great place with a family...

Liked: Easy check in. Friendly staff. Digital checkout. Great water pressure.
Disliked: It wasn't uncomfortable in there, but I was not sure how to change the temperature of the room.

Fair

Liked: Proximity to port and restaurants.
Disliked: We had 2 rooms and one the shower only ran scalding hot water and the other room the on/off knob was missing a piece and couldn’t turn water off without using a towel to grip. One member found a hair in her breakfast, our toast tasted stall and burnt. One elevator out and the working one during ride to our room the elevator made a loud bang and door didn’t open. We had to push our floor button again to get the door to open. Some members of our party ended up carrying their luggage downstairs upon leaving, as they were afraid to get on the elevator.

Great stay before the cruise...

Liked: Very friendly staff who tried very hard to accommodate our needs and requests.Wish there had been larger variety of food items on menu ...salads , sandwiches, fruit for teens,Girls loved the loft,
Disliked: Limited menu for lunch and evening

Great clean, basic stay before...

Liked: Great location for pre/post cruise overnight; comfy basic room with great staff!
Disliked: Completely self catering. No phone in the rooms to ask for extra towels, etc. not a big deal, just went down stairs and the staff was super responsive!

Value for money perhaps but...

Liked: The location was good and chosen for its proximity to the cruise terminal.
Disliked: The staff were pleasant but always seemed to be under pressure. Our room didn’t have any hot water or warm at best which I did report but no improvement. The food was ok especially breakfast but again not hot. The car park is very tight but manageable.

Would stay again

Liked: Very spacious, clean and the park view from the massive window was a delight.
Disliked: The shower - it turned on scalding hot and then you couldn’t get near to turn it off. Had to get maintenance to come and sort it. All good in the end!

Rooms getting very tired now

Liked: Lots of space and a great welcome from the staff as always.
Disliked: Terrible value. For over £300 for one night it's not much to expect a working shower and a clean room. But the shower only had cold or scalding and some of the surfaces (particularly the mezzanine) wete very dusty.The rooms are just getting a little tired.

Exceptional