Room and Breakfast San Marco

Clean and quiet, good location,...

Superb

Liked: Nice, clean and comfortable. Good location. Thank you!

Worth a stay

Liked: Balcony, bathroom and beds were very good!
Disliked: Breakfast was ok but not super special.

Bad

Disliked: I have been visiting Italy for the past 20 years, as I have a deep personal connection with the country. However, my experience with this accommodation was so disappointing that it made me reconsider visiting again anytime soon.We booked the room due to its convenient location and excellent reviews—none of which matched reality. Just hours after check-in, the owner messaged us about a drainage noise and said he needed to bring in a plumber. Soon after, we were accused of flushing clothes down the toilet (completely absurd!), allegedly causing a blockage.The bathroom uses a pump system—something we weren’t informed about. No warning was given against flushing toilet paper or wet wipes, which was all we used, as we normally do in Greece. Two days later, the issue happened again, and the owner demanded €200 for two plumber visits. When we refused, he threatened us, saying he’d issue an invoice for a higher amount unless we accepted to pay.He admitted the pump could handle toilet paper and wipes but kept claiming we flushed clothes. The pump was also so loud we couldn’t sleep. When we mentioned it, the cleaning lady told us such blockages are common. Does he always charge guests for these?Our trip was ruined by his aggressive and intimidating behavior. I’ve filed a formal complaint with Booking and requested compensation. I have written proof of everything stated here.Think twice before booking this property—unless you want to risk going through what I did during my short stay in Bologna. A deeply unpleasant experience.

Exceptional

Liked: Location, room set-up and amenities. The room has everything you need. The breakfast area is big and offers also all you need to enjoy the breakfast.

Exceptional

We had a great stay...

Liked: Very happy staying at this place. This is an apartament where there are 3 bedrooms and communal area as a dining room/kitchen. We stayed in Bellavista Room. Check- in is remotely as this is a room in an apartament within private building. Something like Airbnb. We were sent all the instructions via WhatsApp how to get into the property and get keys and all went very well. Our room was cleaned every day as requested by us. All area very clean , room very clean and modern decor. Netflix free. Communication with the owner very smooth. All food supplied for your self- service breakfast -eggs cheese selection of meets, sweet Italian items, water juice milk . You won’t be hungry in the morning. It’s very closed to the Bologna centrale- train station and closed to the centre of Bologna around 20 min on foot. Buses just in a front of the apartament. Supermarket just next door.
Disliked: Nothing really. Maybe the neighbourhood at night. Don’t walk to your left from the apartament.

Great location near to train...

Liked: Location was good. Felt totally safe. Owner was available to any questions we had and responded very quickly
Disliked: n/a

Not sure it’s worth the...

Liked: Nice and spacious room with a small balcony.
Disliked: Breakfast was really disappointing. No fresh bread ! Nothing fresh. Yes you get the cheapest cheese in your fridge but no bread. Yes the host sends you instruction on how to cook eggs but there are no eggs..