Robinhood Resort Guest Reviews
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< 0.1 miles from Big Bear Lake centre |
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Abigail Sun, 24 March 2024
Exceptional
John Sun, 24 March 2024
Exceptional
Taniqua Wed, 20 March 2024
Spacious room, clean, tv, wifi,...
Liked: Room size was spacious! 1 Queen bed in a separate room. The other Queen bed was in the living room across from the loveseat couch. Living space had couch, coffee table, round dining table with 2-3 chairs. A small kitchenette with an ice bucket, paper coffee cups, plastic cups, coffee maker, microwave and mini fridge. Room has carpet which looked cleaned and a fireplace (you can purchase firewood from the office). The tv had a good amount of channels, I brought my firestick though. Also there is parking behind the building and a restaurant in front of the building. I would definitely stay again.
Disliked: The room was freezing when we arrived (was set at 50 F), the heater works well but took hours to warm the room from 50-70 degrees. The shower took maybe 4-5 mins to get hot and stayed hot the entire duration for both my shower and my friend’s shower which was shortly after. Also the bathroom faucet always ran cold water from both nozzles. Beds were decent to sleep on but they were springy old mattresses.
Levi Tue, 19 March 2024
Exceptional
Liked: Very clean. Great location. Great staff
Ruvonaki Mon, 18 March 2024
Very good
Liked: Great location in the middle of the village, everything you need is at the walking distance. Smooth check in and check out, nice and clear room.
Disliked: Wifi was slow at times
Roberta Thu, 14 March 2024
Upsetting
Disliked: I booked a room that was supposed to have two beds, 1king and one queen Murphy bed. I was given a room with only one bed because they oversold their rooms and I was forced to buy an entire other room to have that second bed. This sort of practice should be illegal and I should have been given the room because of their mistakes but now I’m out an additional $290. On top of that their services at their restaurant was incredibly slow with nobody even greeting us at the host stand for 40 minutes. Terrible service.
Priscilla Mon, 11 March 2024
Exceptional
Ann-kathryn Mon, 11 March 2024
Excellent Stay in Fabulous location!
Liked: Excellent location right in the Village. Comfortable beds, fireplace in the room, microwave and refrigerator in the room, made it very convenient. The staff was very helpful and friendly.
Disliked: The conditioner and soap in the shower were empty, and the carpet was worn, exposing some staples in a couple areas.
Crystal Sun, 10 March 2024
Affordable but not sure I’d...
Liked: Check in went really smoothly. The room was cute for a typical big bear type feel. Located perfectly right in the village. Easy to access and plenty of parking. Very affordable.
Disliked: The heater let off such a terrible smell that when we got there we had to turn it off because it was making our room smell so much. It was clear hadn’t been cleaned for quite some time. The people upstairs were nocturnal so we heard them the entire time we were trying to sleep, along with their dog playing fetch and barking. It was awful from the hours of 12am-4am.
Meredith Sun, 10 March 2024
It was a fun weekend...
Liked: Great location right by the village and next to the lake.
Disliked: The beds were uncomfortable.