Charming hotel with excellent service...

Liked: Ideal location in the middle of Las Olas. Easy to walk everywhere or take the water taxi.

Great hotel, nice location, friendly...

Liked: location, location, location!!!!!

There are good points to...

Liked: This hotel is in a great location for bars and restaurants. The staff were friendly and helpful both on reception and at the pavement cafe. Food and drink was also to a high standard
Disliked: The room was much smaller than expected and not light and airy as the images on booking.com portrayed. The bathroom was small and the floors were grubby. There was no where to put anything down in the bathroom. The only drinking water we had access to was $8 bottles of water which weren?t refrigerated. Waited at the bar in the lobby for 15 minutes at happy hour and no one came to serve us.

Liked: Lovely decor, great restaurants

Pretty, clean & characterful hotel,...

Liked: Room and the beds were lovely. I had an executive tower room. I had a great view and the location was good. Food was ok but is the one thing that let them down. I had a good Greek Chicken salad the first night I was there in the Indigo restaurant and staff helpful. There is a seafood restaurant too but I do not eat fish so I can't comment. The Boatside Restaurant food is ok and the pool and facilities are good. Very nice location next to the river (as the name suggests) and the staff were mainly helpful. Security generally very good and helpful at all times. Overall good value hotel in nice location. The reason I would stay here again on business is the location, the comfort and cleanliness and the room size was generous too.
Disliked: Two nights of disturbed sleep due to noisy guests running around corridors. There was a wedding one evening and it was only once security confirmed the noise level that the reception would believe there was an issue. They said I could not hear the noise as the wedding was three floors below. Security worked out my room was right above the terrace where it was taking place but the reception that night were dismissive and I felt not as helpful as some of the staff. Food not great. European travellers are used to much more healthy options. The breakfasts were not varied enough. If you enjoy full fat everything, in large portions and loaded with sugar you will love the breakfasts here. No low fat options hardly, no skimmed or alternative milks, no natural yoghurt (only sugary flavoured ones), very little fruit. I tried to buy an apple to take to my room (bearing in mind most hotels have fresh fruit in reception) but the chef said he would have to cut it up, serve it as side order and charge $4.00. Also still high use of plastic straws, cups etc. which surprised me. The US seem very far behind with reducing this. There is bottled water in room for $7 per bottle which is expensive. I bought my own to put in the fridge, along with apples and natural yoghurt for breakfast, but I noticed two bottles on the bill at the end which were removed. WIFI ok but not great.

Fabulous

Amazing hotel can't wait to...

Liked: Location was perfect, and the style of the hotel was beautiful. Staff were so helpful.
Disliked: Nothing, was all perfect.

Liked: Very clean, helpful staff, good choice of restaurants. Comfortable bed. I went for a rest.
Disliked: There was a rubber mat for the floor of the tub, think it would also be good to install grab bars.

I liked my stay at...

Liked: The location was perfect for shopping, restaurants, art galleries, music and the beach. Staff very helpful and friendly, quiet room, attractive vintage decorating.