River Terrace Inn a Noble House Hotel Guest Reviews
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0.6 miles from NAPA centre |
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Galati Wed, 24 May 2023
Good
Liked: Nice location, friendly staff, food was good. Short walk to restaurants, wine train.
Disliked: Pricey for very little amenities, showers need updating, no hot tub or pool. Not all rooms have a patio or balcony. Did see two Napa residents get into a fight on river walk. They were riding their bikes. Not sure what happened there.
Stewart Mon, 22 May 2023
Superb
Liked: The location was great
Disliked: We did not like the privacy of the bathroom. The only thing separating the bedroom from the bathroom were shutters that you can see through and hear through.. There was also a vent outside our balcony that was noisy, couldn't keep our balcony slider open because of the noise.
Bharati Tue, 9 May 2023
Great place to stay!
Liked: location and rooms.
Disliked: The cheese on our cheese try had mold! they made a new one and didn’t charge us… but plz ck before you eat!
Shelley Sat, 6 May 2023
Exceptional
Lauri Fri, 5 May 2023
overall, even with the 7...
Liked: the decor, location, rooms and friendly staff
Disliked: price was a bit high and didn’t like the additional fee charged for wine sample upon visit, parking, use of gym and internet.
Stephanie Thu, 4 May 2023
Nice inn, a few hiccups
Liked: Our stay was pretty good! The rooms are clean, comfortable and updated. We liked being able to use bikes to ride around, with one hour complimentary use. The outdoor seating areas were very nice. The location of the hotel was great for exploring Napa.
Disliked: The pillows could be replaced, as they were very thin and soft. But the beds themselves were comfortable!We had a few things happen outside of the hotel's control while we were there that could have been handled better. The power went out on night 1, and once the sun went down there was very little lighting in the way of flashlights or emergency lights. We sat outside and had some wine while we waited, and eventually they found a solution to get us checked in. It would have been a nice touch to comp the wine for the inconvenience, but they did remove the resort fee for that night. On that note, there is no need for a resort fee. This is a quaint inn, there is nothing resort-like about it (but yes it is a lovely inn).On the second night, there was a domestic disturbance a couple of rooms away from ours. It took security some time to come, and when they did no one came to check on us despite the woman involved in the disturbance deciding to hide in our room. We didn't receive any sort of check-in or compensation for this very disturbing situation. Definitely not the fault of the hotel for the power and domestic incident, but the customer service could have been better handled to rectify some of the inconvenience.
Kelly Fri, 28 April 2023
Superb
Liked: comfort, location, bathroom mirror:)easy and close parking, lovely setting
Cynthia Mon, 24 April 2023
Very good
Cline Mon, 24 April 2023
Exceptional
Disliked: no pool - restaurant doesn’t serve lunch
Steve Fri, 21 April 2023
Nice hotel for a 2...
Liked: Nice place with excellent bar. Room comfortable and bathroom clean. Friendly and helpful staff. Easy and plentiful parking
Disliked: Location isn't great for access to restaurants etc