Name: River Lodge B&B Ltd
Address: 5-6 London Road Spalding Lincolnshire, Spalding
Telephone: 0800 031 8416
Rating: 4

Very good

Liked: Location was great

Tolerated, not welcomed.

Disliked: I stayed at River Lodge for two nights in June 2025. I had just completed a 180-mile drive to finish a house move and was looking for a quiet, supportive base to recover before heading home. Unfortunately, the stay was uncomfortable from the outset.Check-in issuesI followed the instructions to call ahead on arrival, but no one answered. The phone rang until it went to voicemail — indicating there was signal. When the manager eventually arrived, she didn’t apologise. Instead, she opened with: “That wasn’t a very nice message, was it?” — which I found unnecessarily passive-aggressive and dismissive.Staircase safetyThis property is not suitable for guests with mobility issues. The staircase is steep and narrow, and the lighting does not activate until halfway up. This created a genuine safety concern when carrying bags in low light.Cleanliness & upkeepThere was stagnant water in the kettle, and the shower caddy was rusted — both signs of poor maintenance and a lack of proper cleaning between guests.Wi-FiThere was no Wi-Fi code provided in the room, and no usable network connection appeared available — despite using an up-to-date iPhone. This left me without access throughout the stay and relying on mobile data.Price discrepancyI booked through Booking.com, where the listed rate for my room was £90. I was charged £130 on arrival — a £40 difference that was never explained. This added unnecessary frustration to an already disappointing stay.BreakfastThe breakfast was freshly cooked and appreciated, but the portion was quite small, and the single-hour window (07:30–08:30) felt rigid — especially for guests recovering from travel or managing health issues.⸻This stay left me feeling managed, not welcomed. After a long drive and difficult week, I expected professional hospitality — not veiled judgement and poor service. With clearer communication, better upkeep, and more accessible facilities, this could be a good place to stay.

Exceptional

Brilliant for an overnight stop...

Liked: Their flexibility.I arrived way earlier than expected, but the lady who checked me in could not have been more caccomodating.There were problems with the fire alarm.The staff worked to resolve it fast as they could.
Disliked: It was fine.I didn't need anything complex, I was there for one night only.I enjoyed the visit and would go back in a heartbeat.

Very good

Wonderful owners and great hosts

Liked: The feeling of the property was so much like the feeling from home and the hospitality was excellent because the hosts were very friendly and welcoming people who were just deputising their River Lodge B&B manager. Who was dealing with the most difficult situation in terms of their home being burned out, that alone is the testimony of the people who they are.
Disliked: The beauty in all aspects of it including the location which makes it so beautiful and unique.

Book in, relax, enjoy.

Liked: The breakfast was well cooked and plentiful. The hotel is just a short walk from town. It was all easy, I book in, I relax, that's it, no fuss.
Disliked: I cannot think of anything I didn't like .