River Lodge B&B Ltd Guest Reviews
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Bill Fri, 11 July 2025
Superb
Charles Tue, 8 July 2025
Exceptional
Liked: The welcome, the breakfast, it was all good.
Disliked: Leaving.
Robert Mon, 7 July 2025
Good
Gary Fri, 4 July 2025
Very good
Liked: Ang was lovely. She made me feel very welcome and makes super breakfast. The Tv didn't work and was replaced the very next day.. There's a lounge so I sat there.
Disliked: Hot rooms no fans to try cool down, maybes recommend black out blinds.
Lozzer Wed, 2 July 2025
Very good
Liked: Location was great
Anonymous Tue, 1 July 2025
Tolerated, not welcomed.
Disliked: I stayed at River Lodge for two nights in June 2025. I had just completed a 180-mile drive to finish a house move and was looking for a quiet, supportive base to recover before heading home. Unfortunately, the stay was uncomfortable from the outset.Check-in issuesI followed the instructions to call ahead on arrival, but no one answered. The phone rang until it went to voicemail — indicating there was signal. When the manager eventually arrived, she didn’t apologise. Instead, she opened with: “That wasn’t a very nice message, was it?” — which I found unnecessarily passive-aggressive and dismissive.Staircase safetyThis property is not suitable for guests with mobility issues. The staircase is steep and narrow, and the lighting does not activate until halfway up. This created a genuine safety concern when carrying bags in low light.Cleanliness & upkeepThere was stagnant water in the kettle, and the shower caddy was rusted — both signs of poor maintenance and a lack of proper cleaning between guests.Wi-FiThere was no Wi-Fi code provided in the room, and no usable network connection appeared available — despite using an up-to-date iPhone. This left me without access throughout the stay and relying on mobile data.Price discrepancyI booked through Booking.com, where the listed rate for my room was £90. I was charged £130 on arrival — a £40 difference that was never explained. This added unnecessary frustration to an already disappointing stay.BreakfastThe breakfast was freshly cooked and appreciated, but the portion was quite small, and the single-hour window (07:30–08:30) felt rigid — especially for guests recovering from travel or managing health issues.⸻This stay left me feeling managed, not welcomed. After a long drive and difficult week, I expected professional hospitality — not veiled judgement and poor service. With clearer communication, better upkeep, and more accessible facilities, this could be a good place to stay.
Arslan Mon, 30 June 2025
Exceptional
Mccracken Sun, 29 June 2025
Brilliant for an overnight stop...
Liked: Their flexibility.I arrived way earlier than expected, but the lady who checked me in could not have been more caccomodating.There were problems with the fire alarm.The staff worked to resolve it fast as they could.
Disliked: It was fine.I didn't need anything complex, I was there for one night only.I enjoyed the visit and would go back in a heartbeat.
Christopher Fri, 27 June 2025
Very good
Diane Tue, 24 June 2025
Very good