Great hotel to spend time in. Close to downtown Memphis and Beale Street. Staff is extremely courteous and friendly. Cannot say enough good things about this wonderful hotel!

Liked: Price of room; view of Mississippi River; dining options (fine dining, Paulette's, sports bar/casual, Tugg's); very friendly atmosphere; overall a wonderful experience! Would definitely recommend and would definitely return. Great spot to stay in Memphis!
Disliked: None.

Disappointing

Liked: The building, the location, the people that work for the hotel.
Disliked: We had two meals Both were VERY salty. Ruined both meals.Evening room Service NEVER showed up. When we went downstairs to check, they asked us if we wanted to carry it all back to our room?! It was delivered but just.

Exceptional

Very good

A wonderfully relaxing vacation

Liked: Breakfast was fantastic. Hot coffee and delicious blueberry pancakes. Room was pretty with a lovely view of the river. Close to so many things within walking or a quick drive.

Very good

Exceptional

Liked: They treat you so well from check in to check out. Facilities, rooms & staff are wonderful. Their restaurant properties are fantastic, meals are soooo good. it was a perfect trip!

Exceptional

Liked: Customer service is the best.

Exceptional

do not go if you...

Liked: we like the location that is all you can like
Disliked: Whit what even to start sow it supposed to be 5 starts they do not have no one to help whit lagugess in and out no one ask as if we need helpsecond we book regarding there description of the property the best most expensive room they have ?that supposed to come like they describe whit a terrace not even balcony the description is terrace ?.we did not find even a balcony or a door outside from our room ?when I been reception to speck whit the manèges about this ,they fast blame the booking.com application that is them hwo makes fake claimed about there rooms facility and that is it! third the staff was harrenaing as ?entering whit a key in the room at 10am in the night claiming that was a mistake they did not knew we are in the room we had an horible experience they were 85 degree and we ask to put the air conditioner in the room to a speed that we can breath and be liveable inside ?.there response ?is like this the settings?.but in the night is more chill? and to finish all this days I ask the manager to give me a complain form to complete against all this and they say I can do it in booking.com or trip adviser couse they do not have something like this