River Hotel Guest Reviews
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Kellie, visiting The Cubby Bear
Liked: Excellent customer service and clean. The price was stellar for staying downtown. Appreciated the free luggage check the following day so we could explore downtown.
Matthew, Montgomery, visiting CIBC Theatre
At the time of our arrival, the Memorial Day parade was being staged in the vicinity of the hotel. It would seem a courtesy e-mail or text could have been sent to suggest alternate routes or advise of street closing/opening. It would seem that all of the information required is at your fingertips.
Liked: Staff was very accommodating and pleasant. Location was convenient for any plans - blocks away from anything you could want to do.
Disliked: Containers for ice were difficult to acquire. Perhaps placing one per room and extras at the ice station would work better.
Lisa, Tucson, AZ
I came into town for a concert and was pleased with the hotel overall.
Liked: Very nice staff and clean.
Disliked: The room was very small - almost as if one room was cut in thirds.
Pedro Mon, 28 July 2025
Exceptional
Liked: The staff were so helpful and helped me post and print for my conference. Nothing was too much for them and they were so friendly!
Julio Mon, 28 July 2025
Exceptional
Mckayla Mon, 28 July 2025
Exceptional
Sergii Sun, 27 July 2025
Very good
Liked: Great location
Donald Sun, 27 July 2025
Exceptional
Liked: Ronnie, one of the hotel staff, was exceptional!! He reminded me of what good customer service looks like!!
Disliked: Prices fluctuated substantially doing my booking process.
Ash Sun, 27 July 2025
Exceptional
Kristie Sun, 27 July 2025
Front desk very helpful upon...
Liked: Location of hotel was ideal!
Disliked: Bed was a little hard and lumpy
Shorr Sun, 27 July 2025
Exceptional
Liked: Lovely staff. Convenient location.
Ryan Sun, 27 July 2025
Exceptional
Jeremy Sun, 27 July 2025
Exceptional