River Hotel

Liked: Excellent customer service and clean. The price was stellar for staying downtown. Appreciated the free luggage check the following day so we could explore downtown.

At the time of our arrival, the Memorial Day parade was being staged in the vicinity of the hotel. It would seem a courtesy e-mail or text could have been sent to suggest alternate routes or advise of street closing/opening. It would seem that all of the information required is at your fingertips.

Liked: Staff was very accommodating and pleasant. Location was convenient for any plans - blocks away from anything you could want to do.
Disliked: Containers for ice were difficult to acquire. Perhaps placing one per room and extras at the ice station would work better.

I came into town for a concert and was pleased with the hotel overall.

Liked: Very nice staff and clean.
Disliked: The room was very small - almost as if one room was cut in thirds.

Great location, great staff.

Liked: Great location
Disliked: Room was a bit too small

Very good

Great location at the expense...

Liked: Great location, easy and very fast check-in and check-out process. Shower pressure is good, water fountain is useful
Disliked: The king size bed is two smaller mattresses combined, the walls are not noise proof and we heard some moaning next door, the curtains are ripped, room is a bit dark

bed very comfortable, pillows great,...

Liked: location was perfect, easy walking to park and museums and restaurants

Exceptional

Liked: The location was excellent. The view of the room was beautiful. It was comfortable, they have bottles of water to refill. Easy check in and check out

Beautiful, my wife and I...

Liked: The self check in
Disliked: N/a

Exceptional

Very good

Very good