Liked: Excellent customer service and clean. The price was stellar for staying downtown. Appreciated the free luggage check the following day so we could explore downtown.

At the time of our arrival, the Memorial Day parade was being staged in the vicinity of the hotel. It would seem a courtesy e-mail or text could have been sent to suggest alternate routes or advise of street closing/opening. It would seem that all of the information required is at your fingertips.

Liked: Staff was very accommodating and pleasant. Location was convenient for any plans - blocks away from anything you could want to do.
Disliked: Containers for ice were difficult to acquire. Perhaps placing one per room and extras at the ice station would work better.

I came into town for a concert and was pleased with the hotel overall.

Liked: Very nice staff and clean.
Disliked: The room was very small - almost as if one room was cut in thirds.

This will be my hotel...

Liked: I love the Friendly staff! The room had a nice view from the window. The elevators are pretty speedy. I like the two separate elevators for the different floors, helps speed things up. Exceptional service for bringing towels. They were delivered on less than ten minutes of the phone call.
Disliked: N/A

welcoming and very clean thank...

Liked: The location was great! Amazing view from my room ! Very clean.. friendly staff! Very welcoming..room was clean and comfortable!
Disliked: Everything was good!

Exceptional

All that was good was...

Liked: The quietness
Disliked: The cleanliness wasn?t there, our room wasn?t sealed like others and the tv didn?t work.

Exceptional

Liked: The architecture was amazing
Disliked: The man who was working the front desk was very helpful and kind. I work in sales so we spoke about our jobs together and his eyes lit up when I asked if he liked his and informed me he has been with the hotel 15 years.

Excellent

Liked: Excellent
Disliked: The pizza place around don't get work the warmer outdoor

Exceptional

Bad

Exceptional

Liked: I loved the location and the staff was great.
Disliked: I hate that I couldn't get room cleaned.