Riva Boutique Hotel

Cute and cozy boutique hotel...

Liked: We enjoyed this little hotel. The location is fantastic! The staff and manager were great! Would stay here again.
Disliked: Nothing

Good

Liked: Friendly, helpful staff.
Disliked: Breakfast was not great. Fruit salad was 'off'.

Stay in HelensburghSupprising

Liked: Good position and nice helpful friendly staff. Breakfast buffet was better than expected good bathroom ...really clean
Disliked: The room was very warm although a fan was provided. Stair carpet looked a bit tired

Poor

Ok but hardly a boutique...

Liked: Location.free car park opposite at leisire centre
Disliked: Bathroom in room has plain glass door so can be seen on toilet and in shower.staff member came into room without knocking at 5pm.breakfast help your self. saw no staff member for 20 minutes.then she brought out danish pasteries after we had finished

Well located and convenient to...

Liked: Best part of the hotel were the staff. All were friendly and helpful. A shout-out to both Rory and Melia(?) who went out of their way to help us with anything we needed. Excellent location just across the street from the water. Nice view from water view room. Room was good size. Very comfortable bed. Can walk to everything in town.
Disliked: The property is a bit tired. The stairway carpet is a bit worn and could use a cleaning in the traffic areas. Lighting throughout the rooms area could have been better. Very hard to see in our hallway and finding the door lock to our room necessitated using our phones flashlight. Inside the room, the bathroom, which was a glassed in area to one side of the room, was quite dark also. No lighting over the mirror only to the sides of the room, which made it difficult to see what one needed to see in the mirror. The shower curtain was about four inches longer than the actual drop to the floor, leaving the shower curtain steeping in water and, of course, allowing red mold to grow on said curtain. The staff did try to clean it up but it was still apparent. The settee at one of the water view windows had been badly stained and was off-putting. There is a green emergency exit light near to both the door of the room and the bed, which was annoying while trying to sleep. By the way, if you are booking this hotel, be aware that it does not have a lift, refrigerator in the room or basic hotel information in the room, such as wifi password, etc.

Classy well appointed hotel. Shower...

Liked: Breakfast was fine. Coffee was good. So often a failure in hotels.

Exceptional

Good