Riu Plaza New York Times Square Guest Reviews
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Write a review
Douglas, Des Plaines, visiting Sony Hall Thu, 8 September 2022
One person one bed. Two? Get 2 beds so you have a place for your luggage and whatnot.
Liked: Clean and the breakfast buffet was great and was treated promptly and professionally.
Disliked: Nothing.
Robert Sun, 29 June 2025
Very good
Susan Sat, 28 June 2025
Pleasant
Liked: Breakfast was very well done. we were able to get our room at 2pm
Disliked: We asked for another two bottles of water. no go. WiFi was only for one person. I asked for two beds, none available
Sandy Fri, 27 June 2025
Exceptional
Liked: Clean, centrally located. Breakfast included was exceptional
Disliked: Na
Osama Fri, 27 June 2025
Expetional
Liked: Staff & Breakfast
Disliked: Nothing at all
Michelle Thu, 26 June 2025
Great location!
Liked: The location was great. The view was amazing!
Disliked: One of the electrical outlets didn't work.
Suzanne Thu, 26 June 2025
You can't beat the location...
Liked: Loved the location and the great breakfast every morning. The staff was amazing as well!
Disliked: Only thing missing for me was coffee in the room.
Richard Thu, 26 June 2025
Excellent time spent in an...
Liked: Rooms clean, excellent breakfast good location
Disliked: Nothing, everything was good
Paul Thu, 26 June 2025
Not planning to go back...
Liked: Location
Disliked: Small rooms, impersonal and dated.
Raghavendar Thu, 26 June 2025
The experience was average, worse...
Liked: -
Disliked: Inspite of me booking for 2 adults and 2 children, additional email communication to confirm our booking information and age groups, and us providing ids for our checkin, my children were still refused breakfast because the breakfast only was for 2 even though we booked for 4. The lobby has had a leak, and our rooms a/c was quite weak.
Anonymous Wed, 25 June 2025
Exceptional
Liked: Everything