Riu Plaza New York Times Square Guest Reviews
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Write a review
Douglas, Des Plaines, visiting Sony Hall Thu, 8 September 2022
One person one bed. Two? Get 2 beds so you have a place for your luggage and whatnot.
Liked: Clean and the breakfast buffet was great and was treated promptly and professionally.
Disliked: Nothing.
Anonymous Mon, 28 July 2025
Poor
Gerardo Mon, 28 July 2025
Exceptional
Hussain Mon, 28 July 2025
Lift are not many wait...
Liked: Only location as its near times square
Disliked: Breakfast experience was the worst of my life. I have never seen hotels who don’t allow guest if u don’t come as all as one family. Very crowded and staff are the worst don’t and only one excuse we are full etc etc.
Rose Mon, 28 July 2025
Very good
Charles Sun, 27 July 2025
We had a very enjoyable...
Liked: We were very impressed by how beautiful the hotel lobby and restaurant areas were. Our room was small but very well designed and worked perfectly for us for our one night stay. We stayed on the 25th floor which helped with the noise level from the street. The breakfast was excellent with many choices - hot and cold. The staff was very friendly and helpful. We would stay there again.
Disliked: The hotel is located very close to Times Square which is good for getting to shows, attractions, etc. however the area is very crowded and quite loud, particularly at night.
James Sun, 27 July 2025
Very good
Liked: Location, staff, cleanliness, breakfast
Disliked: Very uncomfortable sofa bed, left with back pain
Anne Sun, 27 July 2025
Exceptional
Liked: Good location,only round corner from time a square,good breakfast included,beds really comfy
Disliked: Nothing not to like,stayed twice this year and once year before
Angela Sun, 27 July 2025
Exceptional
Ernest Sun, 27 July 2025
Superb
Liked: Breakfast was amazing, room was so quiet and comfortable considering we were near time square, George on reception was a lovely guy and the bellboys were great , concierge was lovely and breakfast staff were so polite
Disliked: Nothing
Hani Sun, 27 July 2025
Exceptional