Riu Plaza New York Times Square Guest Reviews
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Write a review
Douglas, Des Plaines, visiting Sony Hall Thu, 8 September 2022
One person one bed. Two? Get 2 beds so you have a place for your luggage and whatnot.
Liked: Clean and the breakfast buffet was great and was treated promptly and professionally.
Disliked: Nothing.
Mark Mon, 25 August 2025
Good
Liked: Good location
Andrej Mon, 25 August 2025
/
Liked: /
Disliked: /
Claire Mon, 25 August 2025
Great central location, easy access...
Liked: Great location, clean room, easy to get lifts, wide breakfast selection.
Disliked: Being manhatten, it’s very expensive for small space. The glass bathroom door is a pain to let light into the bedroom area and you can see the silhouette really easily when someone showers. No tea or coffee facilities either. All mattresses too soft and sofa bed had large dip.
Anton Mon, 25 August 2025
Very good
Liked: Location. The breakfast.
Disliked: Uncomfortable bed and pillows. The hotel cannot serve the guests it accommodates. The service at the reception is slow and not up to standard.
Fulvio Mon, 25 August 2025
Very good
Liked: View and breakfast were amazing
Pamela Sun, 24 August 2025
Pleasant
Disliked: Needs tea and coffee making facilities in the room
Marr Sun, 24 August 2025
Exceptional
Liked: Cleanliness, staff excellent, breakfast buffet
Stefano Sat, 23 August 2025
Excellent stay
Liked: Location location location, rooms are clean and very functional
Anonymous Sat, 23 August 2025
Location was good, hotel was...
Liked: Location
Disliked: We got a room to fit the family if 5. The two beds were literally pushed together. The shower was see this see through shadow material where anyone in the bedroom could see your silhouette. We also had to get our key reactivated anytime we used it.
Janice Sat, 23 August 2025
Enjoyed stay and would definitely...
Liked: After initial confusion about my reservation for double bed room that was unavailable at check-in, the manager was able to accommodate with an acceptable room...king with sofa bed at the same price! The daily breakfast included in reservation was a very good full breakfast. All staff were very accommodating including bell staff that arranged car service to LaGuardia for retun flight home!!
Disliked: Hotel location was close walking distance to the Hayes Theater where we enjoyed Fantastic performance of the play Purpose, Times Square, restaurants and shopping!!