RIU Plaza New York Times Square Guest Reviews
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|1.1 miles from New York City centre|
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Bev Fri, 15 September 2017
We will stay there again...
Liked: We arrived prior to check in and the Check Agent was kind enough to go look at our room to verify if it had been cleaned and let us check in early and use the room:)
Disliked: The breakfast wasn't the best the first but; the second day they had over easy eggs which were much better than the scrambled. Hash browns were soaked in grease; so we never got any. Fresh fruit was good.
Penny Thu, 14 September 2017
Great central location in a...
Liked: Great customer service
Alan Thu, 14 September 2017
Good central location in midtown...
Liked: Excellent location in the heart of midtown, close to everything, nearby subway station. Breakfast buffet was well stocked with well prepared offerings. Was well priced for NY, staff was very helpful and friendly.
Disliked: Only issue was the phone in my room was blocked from making calls even local calls, and they were not able to resolve that. Ended up having to buy a local cell phone to call clients. The shuttle to the hotel from JFK almost took as long as the flight to NY. But NY traffic is going to be an issue no matter where you stay in Manhattan
Caroline Wed, 13 September 2017
Loved it felt totally at...
Liked: Super comfy beds very clean rooms & staff where great with kids
Beverley Wed, 13 September 2017
very pleased with stay.
Liked: Our room 2425 was very nice. bubbly & choc's nice for our anniversary.
Very nice choice of breakfast.
Would come again and recommend.
We have visited other Riu.
Mark Wed, 13 September 2017
Liked: Close to Times Square and we'll within walking distance of restaurants
Disliked: Size of the rooms quite small even for New York standards
Kristin Tue, 12 September 2017
Enjoyed our stay, would have...
Liked: I liked how the beds were pushed together in our room. It made it one huge bed for all of us to sleep in. The staff was very helpful the entire time. The location and restaurants were great.
Disliked: The breakfast buffet was not that good. The process felt like a lunchroom cafeteria. You don't have a server assigned to you so you have to flag down people for cream and straws. Some of the food was good, other things were inedible.
Jorge Mon, 11 September 2017
Liked: Crystal (desk) went above and beyond to make sure our anyversary get away was a time to remember. RIU Hotel is lucky to have her.
Fiona Mon, 11 September 2017
Brilliant would definitely recommend here...
Liked: Close to Times Square lots of lovely places to eat in the same street
Kay Sat, 9 September 2017
Very nice location
Liked: Recently redone. Very good location.
Disliked: Breakfast room vey crowed.