Riu Plaza New York Times Square Guest Reviews
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0.6 miles from New York City centre |
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Douglas, Des Plaines, visiting Sony Hall Thu, 8 September 2022
One person one bed. Two? Get 2 beds so you have a place for your luggage and whatnot.
Liked: Clean and the breakfast buffet was great and was treated promptly and professionally.
Disliked: Nothing.
Grace Thu, 25 April 2024
Exceptional
Junaid Thu, 25 April 2024
Good
Meryl Thu, 25 April 2024
Great night in the city
Liked: Centrally locatedGreat staff and serviceExcellent breakfast
Disliked: Nothing
Karen Thu, 25 April 2024
Superb
Toni Thu, 25 April 2024
Nice hotel. Worth the money....
Liked: Location was amazing. You are directly on the Times Square. (Just be carefull because there are two Riu Plaza hotels in the Times square, and once we actually went to wrong one and couldnt find our room :) ). Breakfast was also exeptional. Amazing variety of choices and everything was fresh. Rooms are comfy and spacious. The view was also nice. You look at the crowded streets of times square, but thats what you expect in NYC. :)
Disliked: There werent many flaws to point out. You get two small bottles of water in your minibar, and we drank them the first night. Second night we came to our room late, and I called reception to order two more bottles of water, and bellboy brought them up. When I did the same thing the third night, I was told that they cannot give us water, and what we get in minibar is just a gift at checking in (Just to be clear, I am not asking for a free bottle of water). Its not a huge deal, but worth mentioning. Airport taxi (From JFK to hotel) costs fix around $70 but when ordered by hotel staff (from hotel to airport) they charged us around $110.
Harrison Thu, 25 April 2024
Exceptional
Kirton Wed, 24 April 2024
Exceptional
Liked: The breakfast buffet was delicious and good varieties. Elevators were quick to get you to where you needed to go
Disliked: N/A. Everything was great
Matthew Wed, 24 April 2024
Good
Rikin Wed, 24 April 2024
Great location, great customer service,...
Liked: The location was amazing, Times Square (the red steps :-)) was less than 10 minutes walk. Most of the broadway shows were again about 5-10 minutes walk. I had booked a deluxe room and then i was upgraded to an executive room. The room was spacious, two double beds, modern and very clean. The breakfast was great, always had plenty of food and a good variety of food. Yes breakfast got busy during peak times however the breakfast team were excellent, lots of them to organise everyone and the queues went down really quickly. They had 3 different area's where you can have breakfast so you didnt have to wait more than 5 mins, I was impressed.
Disliked: Exec rooms could do with having slippers which are a nice to have as the floor can get dusty.
Laila Wed, 24 April 2024
Very comfortable hotel in a...
Liked: Hotel was great, very good breakfast! Perfect location!
Disliked: Everything was great!