Great location friendly staff ,...

Liked: Lounge on 26th floor
Disliked: Very noisy room coming from inside the hotel and when we asked for it to be rectified they did nothing even after sending the janitor to the room to listen to it . Very disappointed .

Overall excellent!

Liked: Location was excellent. Hotel is very nice and clean. Excellent buffet breakfast.
Disliked: Called ahead and asked for a bell hop to assist with bringing luggage down and specified what time we would like and no one showed up to help, Elevators seem very slow at tines.

Exceptional

Wonderful Hotel!!

Liked: The location was fantastic. Hotel was very clean. Rooms were actually bigger than I anticipated. The downstairs buffet had excellent food. Overall, a great experience.

Stay was good.

Liked: Hotel close to broadway shows and all attractions easily reached. Rooms serviced every day. Good breakfast buffet.
Disliked: Price was a bit high for a standard room. Room could use a kettle and cups etc.

Great hotel, great location. Some...

Liked: Hotel was in a great location.
Disliked: Reception staff chewed gum and made no eye contact during the whole checking in process. We weren?t given a map to show us where we were located in the city,. She had a real couldn?t give a damn attitude.

Great comfortable stay

Liked: Location. Nice,clean modern style hotel
Disliked: Sofa bed sagging and too springy

Exceptional

Liked: I like the Riu! I stayed at a Riu Resort in Jamaica and it was awesome as well.
Disliked: The Buffet selection wasnt that great.

Good