Riu Plaza New York Times Square Guest Reviews
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|1.1 miles from New York City centre|
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Stefan Fri, 20 April 2018
Great for its location, its...
Liked: We liked the cleanliness of our rooms, the choice offered at breakfast and the buffet for dinner, and the staff in general. Location is perfect for those who enjoy going out to musicals!
Disliked: The A/C was quiet noisy when it picked up especially at night. The "shuttle" service provided by the Concierge almost made us miss our plane. Next time, we'll stick to the 'official' yellow cabs. At least, they take the highway, for we think our driver tried to avoid the tolls... The breakfast rooms tend to be overcrowded at breakfast.
Janet Fri, 20 April 2018
Nan Thu, 19 April 2018
All in All - very...
Liked: More room in the bathroom
Cristal Thu, 19 April 2018
Liked: Very modern and new. Everything was very clean and good size room for a New York hotel. Breakfast buffet was very good with a wide variety of food.
Disliked: There is no a la carte restaurant. Everything is buffet.
Tu Thu, 19 April 2018
Great value for family fun...
Liked: Hot breakfast was surprisingly great, especially given that it was free. It included smoked salmon with capers, fresh/grilled veggies, scrambled and over-easy eggs, and even a cappuccino machine. Definitely much better than the typical free breakfast at other hotels. Housekeeping staff were very friendly, respectful and helpful. The lobby staff were also nice. Location was perfect...right in the middle of Times Square and steps from the subway if you want to explore other parts of Manhattan. But we found that Uber rides were cheaper than the train to different locations given that we were traveling as a family so compare the prices before hopping on the train!
Disliked: No coffee stations in the room and no ice machines on the floors although the lobby restaurant would provide you with ice if you go down to ask...a little bit inconvenient but at least it was made available. Hair dryer is the small wall unit which didn't have much heat so didn't work well for styling your hair. Although I'm usually not fussy about this, I would bring my own next time. Also, the shower leaked into the hallway and we had to put towels down to dry it up.
Camilo Thu, 19 April 2018
Clinton Thu, 19 April 2018
Paul Wed, 18 April 2018
Disliked: The extra fees they charged. The front desk staff wasn't not very nice
Jomakegrcl Tue, 17 April 2018
RIU Plaza on 8th avenue
Liked: Great location and friendly staff and the breakfast is great
Disliked: Double beds but we were looking forward to something bigger
Agnès Tue, 17 April 2018
Liked: Location, Staff and Breakfast were just perfect