overall enjoyed the hotel and...

Liked: clean
Disliked: some of the staff were a bit offish

Exceptional

Exceptional

Exceptional

Very good

Exceptional

Great family friendly holiday. Very...

Liked: Good location, clean and family friendly. staff were very helpful. Great food and service in the restaurant.
Disliked: The queue for breakfast was long at times, however the staff were very organised in getting people into the restaurant.

Expensive hotel but it is...

Liked: When we checked in we were allocated 2 x 28th floor rooms, both my sister and I are terrified of heights. When we asked the check in staff if we could change to a lower floor, this was no problem.Breakfast was very good although on occassions our preferred foods were not available.Location is right where it needs to be, centrallly in Manhattan in Times Square. Also a big plus for us in having the ?Top View? bus stop right across the road.
Disliked: Many guests standing at the hotel entrance smoking.The extortionate price of the drinks at the bar.Rooms very small.

Pleasant