RIU Plaza Manhattan Times Square Guest Reviews
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Alyza Wed, 13 August 2025
Exceptional
George Tue, 12 August 2025
Exceptional
Cherie Tue, 12 August 2025
When I checked in to...
Liked: Location and cleanliness.
Disliked: Cost change and elevator.
Marco Tue, 12 August 2025
Superb
Elizabeth Tue, 12 August 2025
Very good
Elsa Tue, 12 August 2025
Amazing hotel and location!
Liked: Very nice property especially for the price. The cafe was also excellent. It had great prices and great food and drinks.
Disliked: Nothing
Xinye Tue, 12 August 2025
Superb
Liked: The location is good and convenient to everywhere. The elevator is so busy in the morning, you need to wait a long time.
Martha Tue, 12 August 2025
Superb
Liked: The location was excellent for our needs. The bed was very comfortable as was the room.
Vod Mon, 11 August 2025
Lovely hotel is great location
Liked: Location, cleanliness & comfort
Disliked: Front desk not as helpful or friendly as staff throughout the rest of the hotel
Zhuoying Mon, 11 August 2025
I feel misled by the...
Liked: location is ok.
Disliked: Several staff members displayed a rude attitude, and overall, there was a clear lack of patience or willingness to assist guests. The service was unacceptable — we booked a room for three people, yet were told that only two bottles of water were complimentary. This policy is unreasonable, as it fails to provide even the most basic amenity equally to all guests staying in the room.