Rio All-Suite Hotel & Casino Guest Reviews
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|1.5 miles from Las Vegas centre|
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Angelito, West Saint Paul, visiting Caesars Palace Tue, 5 September 2017
A very good two day visit
Travelbubble Thu, 28 November 2019
Bad service, bad location, room...
Liked: The only good thing about this hotel is how spacious the room is, beside that I can't think of any.
Disliked: I booked "Deluxe Masquerade Tower Strip View, King Non-Smoking" with breakfast - First of all, the room is not anything like the pictures (see photos), it is sooo old fashioned. I thought I booked a rather modern room , but not at all! I complained to the reception lady nicely and took my phone out to show her my room pictures, and very rudely she said "NOPE, YOU DON'T HAVE TO SHOW ME, I DON'T NEED TO SEE IT" and turned her head away. She checked my booking and told me that I have booked the right room and if am not happy, she has no room for me to move, I can check again the next day. I couldn't be bothered to move room the next day, but I was not happy. - My booking said included breakfast, but it is actually only US$9 for each person from Starbucks downstairs which is more expensive than usual and $9 will not even cover a sandwich($7)+drink, no way! You have to pay more if you want a drink. - The location is far away from the strip, you have to take Uber everywhere. - This might be a US thing, there is no kettle or any complimentary water in the room! I was not feeling so well and asked reception where I can get hot water for my medicine. She said "we don't have hot water, you can try asking the shops". It's unbelievable how bad the hotel service was. - Shower tap was a bit loose - I don't think there is any other facility for hotel guests, and no decent shops. - I would not recommend staying here at all, it's a big disappointment for a wedding anniversary trip.
Brittany Wed, 27 November 2019
Liked: Nice facility and great staff. Shopping was good and so was the food
Disliked: No coffee maker in room. And sink faucet didnt work completely
Raeffer Tue, 26 November 2019
Liked: Not much
Disliked: This is not a 4 star hotel!!!! Grumpy unhelpful staff. Run down building and facilities. Filthy grout between tiles. Peeling and patched wallpaper. You dont even get glasses in your room, instead paper cups and they are not even replaced daily!! In short the place is a disgrace
Anonymous Tue, 26 November 2019
Stay was great, had a...
Liked: Breakfast was at starbucks $9 per person max 2 ppl per day.
It was enough to get a coffee
Disliked: I wish the pool was up and running, Whether was nice, but was closed for the season. :(
Ross Tue, 26 November 2019
Disliked: Too noisy with the cart races all day every day.
Moosa Tue, 26 November 2019
got the job done
Liked: the room was huge comfortable
Disliked: the sad part you didn't have tea or coffee in the room to offer cost is small for the hotel to provide a coffee maker I have stayed in better hotel for less and more comfort
Noel Tue, 26 November 2019
Disliked: The stay was great
Richard Mon, 25 November 2019
If I didnt have to...
Liked: The food was good at the all American bar for lunch
Room view was ok
All of the staff were nice, helpful and handled us nicely
Disliked: Resort Fee - no value what so ever, no in room coffee even with that "resort fee" room 8023 carpet was poor shape, no cleaning behind doors. Way different place than the "old" Rio from 10 yrs ago but I guess that goes with any of the Caesars owned properties and all of the New Vegas owners "charge'em for everything...
Serena Mon, 25 November 2019
Alejandro Mon, 25 November 2019
Liked: Close to the strip, lots of things to do and see inside.
Disliked: Room smelled weird, had dirty carpet, and very old furniture.