Ringwood Hall Hotel & Spa, Chesterfield

Pleasant

Liked: Good breakfast, morning staff brilliantComfy bed.
Disliked: Restaurant staff didn't seem to know what they were doing,Room only cleaned once during a 3 night stay. No information about dining times, swimming pool, what's on in hotel or out & about.

Superb

Ok for 1 night.

Liked: Nice location and grounds
Disliked: For a 4 Star Hotel:You could only order room service from the a la carts menu. No face tissues or sanitary bags provided in room. Limited breakfast buffet menu. No scrambled eggs, no fresh fruit salad.

Exceptional

Staff were very nice, bedroom...

Liked: Beautiful building and grounds
Disliked: The decor was very tired and in areas completely out of the character of the building, furniture in my suite was like sitting on a bench, chairs in the dining room were very uncomfortable ! The bar are was very basic, no social hub at all. in urgent need of a makeover!

Very good

we had a suite which...

Liked: nice location set in beautiful surroundings
Disliked: better sign posted directions back to our room at night would have been easier.

Loved the place, particularly the...

Liked: Lots of choice of food. Plated main with buffet additions. Lovely dining room
Disliked: Our own pot of coffee or coffee machine with self service. We don?t like to trouble staff for more coffee.

disappointing

Disliked: how could I possibly give a good response to this questionnaire. The boiler broke down and there was no hot water. A basic need for a hotel I think. Nobody bothered to tell us. No good giving a rebate after the event. Staff communication terrible.

although the staff were lovely...

Liked: outside is beautiful, and a good location.
Disliked: my room had a horrible smell of rotten egg and I didn?t sleep great as my room was located next to the hotels pipe system so it was very noisy at times. I was part of a bridal party and the hotel were very unorganised with their inclusion of the wedding. The bride was not put into the bridal suite prior to the day of the wedding as they said there was a staff member sleeping in there. we were put into a small cramped room to have makeup and hair done so it wasn?t the best experience.they also said they would sort our luggage and move it into the bridal suite once we finished getting ready. at 5.30pm when we finished the reception, all of our bags were still left in the small room, so we had to sort it ourselves. the hotel doesn?t have a lift so its quite a trek up and down stairs with having to drag your luggage around. they also didn?t offer to help us with this.